Head of Operations Department
The successful candidate will take responsibility for the day-to-day running of the Operations Department ensuring that our holidays run effectively. In addition, duties will include - responding to telephone and email enquiries, confirming client information to our suppliers overseas, writing descriptive holiday itineraries, planning and selling tailor made holidays and travelling abroad to research and develop new trips.
Mountain Kingdoms is a specialist adventure travel company that has been offering trekking holidays for over 30 years. Steve Berry, our MD, set-up the company, originally as Himalayan Kingdoms, and still runs it today. Over the last 10 years we have increasingly diversified our holidays beyond the Himalaya, and as a result changed our name from Himalayan Kingdoms to Mountain Kingdoms in October 2008. We also now offer a range of Cultural Tours, Adventure Cruises and Trekking Peaks in addition to our core walking and trekking holidays.
We are members of AITO (the Association of Independent Tour Operators) and IATA (International Air Transport Association), and we are also ATOL (Air Travel Organiser’s Licence) Bonded.
We have a small team of 14 staff: 8 full-time and 6 part-time and are now seeking to recruit a full-time Head of Operations. Details of this role and its responsibilities are provided on the Job Description below.
Job Description - Head of Operations Department
The successful applicant will assume the responsibilities of being Head of our Operations department. At present the department is made up of three Operations Managers plus two Operations Assistants.
Required Skills and Experience:
Responsible to: Steve Berry
Hours of Work: 0900-1730 Mon-Fri (including one hour for lunch)
Holidays: 20 days & national holidays (plus one extra day at Christmas)
Salary: £24k-£26k pa depending upon experience, plus bonus (subject to business performance)
Probation: This post is subject to a three month probationary period
To apply for this post please submit a CV and covering letter, outlining why you feel you are suitable and what attributes you could bring to our team.
You can submit your application either by post to:
Mountain Kingdoms Ltd
20 Long Street
Wotton under Edge
Or alternatively by email to: firstname.lastname@example.org
The closing date for applications is 23rd July 2018 and those selected for interview will be notified no later than 31st July 2018.