We Live and Love Travel.... Do you?
We have an exciting opportunity for an experienced Travel Consultant to join us as a Personal Travel Expert in our high street store in Leeds.
Our 8 week training programme is designed for all levels within the industry; whether you are already a tailor-made specialist or a Travel Agent looking to become the expert.
Start dates available: 12th August & 16th September
There’s a very simple reason why Kuoni consistently tops the awards. It’s thanks to our outstanding Travel Experts who go the extra mile for our customers - it’s what we are famous for!
Kuoni holidays don’t come off the shelf; they are tailor made and crafted to suit the individual needs of the customer – this is where the fun starts.
As a Personal Travel Expert you will be delivering a personal service to your customers each day by managing their journey from the time they enquire about that once in a life time adventure through to the time their feet land back on home soil. This is done by inspiring and creating excitement throughout. Do you have the confidence to do so?
Our Experts tailor-make each and every holiday to match the customers interests, tastes and spend. We gain customers by using a successful Omni-channel approach that seeks to provide customers with a seamless experience. Our Experts gain enquiries by conversing face to face, over the phone, via email, online chat or through trade partners. We believe the best way to find out more about our customers is by having an old fashioned conversations. Are you a natural conversation starter?
Alongside exceptional customer service and rapport building our Experts work towards monthly sales targets that are expected to be met. Are you motivated by personal success and the customers satisfaction?
As you can imagine there is a lot of multi taking involved as a Personal Travel Expert once a booking has been made; from excursions requests, pre booking seats to sending holiday confirmations. If no two holidays should be the same, then no working day should be!
Our stores are open seven days a week with a requirement to work 37 hours across 5 days which will include a selection of shifts including evenings and weekends.
If you feel you have the ‘Kuoni-ness’ that we are looking for and would like to join us there are many benefits that you can expect in return for hard work, dedication and delivering outstanding service, such as -
Our desired applicant will:
To apply, please visit our careers page via the button below.