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Travel Expert - The Americas

Competitive - dependent on experience

Gloucestershire, United Kingdom

Travel Consultant – The Americas

Steppes Travel is looking for a well-travelled, dynamic sales consultant to join its team of Latin American experts at our office in Cirencester. You will need to have experience of selling Latin American holidays and should have a passion for travelling in the Americas, from Alaska in the north to Patagonia in the south. You should welcome the challenge of working in a target-driven, fast-paced sales environment and should love writing and talking about your travel experiences with clients.

Since 1989, Steppes has specialised in creating innovative holidays to the world’s must-see destinations, as well as some of the world’s more esoteric and remote areas. Our core business is high-end tailor made travel however we also offer specialised, expert-led charters and group tours collaborating with charities and conservation agencies around the world.

Duties and Responsibilities


The primary role is to generate sales above and beyond a given target in a pre-designated geographical area – south, central and north America. You would also be involved in the overall creation and implementation of tailor-made programmes, assisting in determining areas of strength and weakness. You will need to provide ideas and support with regards to marketing and promotion of your selling destinations.

  • Ensure that you are aware of the Company’s business plan, aims, objectives and targets
  • Sell the destinations in your designated area
  • Meet and exceed all sales targets
  • Participate in meetings
  • A willingness to be stretched in reaching demanding sales targets.
  • Good communications skills, particularly over the telephone
  • Attention to detail
  • Maintain extremely high standards in respect of customer service, communicating with suppliers and clients


  • Destination performance management
  • Help enhance and emphasise strategic objectives of Steppes Travel with regards to sales, marketing, promotion and destination management
  • Help create and develop relationships with key partners and clients
  • Work with the product team to continually seek and help develop new tour programme ideas
  • Understand and maintain an awareness of our competitor websites and online/e-marketing sales activities and ensure that we learn from their efforts and that we are always ahead of the game
  • Attend holiday shows, travel workshops, press, supplier and trade events as required (These could involve some evenings and weekends and overseas travel)

Individual responsibilities

  • Develop your own skills through training within the company
  • Take part in relevant information sharing
  • Help to create a supportive department that works towards sales, personal and departmental targets

Skills/Experience required


  • Excellent written, oral and sales skills
  • Strong customer service skills
  • Experience of working within the travel industry
  • A passion and knowledge of travel with destination specific knowledge of Latin America
  • High level of accuracy and strong attention to detail
  • Ability to thrive on working in a pressurised environment and to strict deadlines
  • Teamwork, interpersonal and communication skills
  • Computer office skills, including practical skills using Microsoft Word, Excel etc
  • Strong organisational skills
  • A willingness to be stretched in reaching demanding sales targets
  • A strong team player with personality, knowledge and commitment to the Steppes Travel concept of supplying high quality tailor-made holidays.

Preferred (will enhance performance in the position)

  • A background in eco/conservation and wildlife travel
  • High degree of flexibility and ability to deal with change, growth and pressure

Personality traits useful in this position include

  • Friendly, helpful manner and personable nature
  • High level of accuracy and strong attention to detail
  • Confidence to interview peers and clients in person and over the telephone
  • Results and target orientated
  • Outgoing and confident
  • Team player with a personable nature


  • Hours of work – 09:00 – 17:30 hours, Monday to Thursday and 09:00 – 17:00 Friday), and exceptionally over weekends and evening s (e.g. if working at an event).
  • Paid Holidays – 20 days (increasing after two years of continuous employment)
  • Salary – dependent on experience
  • Pension, Private Healthcare and Travel Insurance – Contributory after 6 month probationary period
  • Individual and team performance bonus (to be advised)

Apply by 31 March to

Travel Expert - The Americas
Industry sector:Tour operators
Job TypePerm
Job FunctionSales
RecruiterSteppes Travel
Job ID13277

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TTG Media Limited.
Place of registration: England and Wales.
Company number 08723341.
Registered address: New Bridge Street House, 30-34 New Bridge Street, London EC4V 6BJ
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