Diversity & Inclusion in Travel Conference

Conference programme

9.00 Welcome and introduction


WHY does travel need to tackle diversity & inclusion?

9.15 Why Inclusivity Matters

Why putting each of the pillars of diversity & inclusion at the heart of company cultures is vital for all modern businesses in 2019


9.35 Debate – but is diversity & inclusion really an issue for the travel industry?


Travel is the most open industry of all. Most workforces are more than 50% female, and the industry brings diverse people from across the globe together, by it’s very nature. So does travel really have a problem with diversity? Do people from all backgrounds have an equal opportunity to progress in the industry? TTG Media group editor Pippa Jacks will hear the real life experiences of Farina Azam, a partner at Travlaw, Darren Hutton, head of international guest claims at Royal Caribbean Cruises, and other panellists.

10.05 – The view from the top – exclusive PwC research on D&I in travel


Exclusive research carried out by PwC and TTG, unveiled for the first time at the conference, will illustrate travel companies’ attitudes to D&I, and whether companies are really doing more than merely paying lip service to the issue. PwC’s consulting leader on D&I Jon Terry will go on to draw parallels with other business sectors, and set out some of the initiatives that could easily be brought into travel.


Every delegate will receive an exclusive copy of the PwC/TTG Media research to take home on the day


10.30 – The easyJet experience


Among travel businesses, easyJet has led the way in promoting diversity and a positive company culture, from its Amy Johnson Flying Initiative for female pilots to its executive management team, which is 50% female. UK country director Sophie Dekkers explains the difference this is making to the business and offers practical examples for other travel businesses


11.00 Break


11.30 – The Barclays experience


Barclays’ director of diversity & inclusion Wendy Papworth explains the transformation that the banking giant has undergone since embracing all aspects of D&I

WHAT can travel businesses do to improve diversity & inclusion?

11.50 – Making the travel industry more accessible to all


In common with other industries, the travel industry does not have a great track record when it comes to employing disabled workers. Jane Hatton, founder of recruitment agency for the disabled Evenbreak, will set out the national picture, and how and why travel businesses should employ more less able bodied people.


12.10 Debate – Practical examples and real steps into D&I


Many companies are awake to the benefits of embracing D&I now – but how many really know what to do to take advantage? Evenbreak founder Jane will be joined by Deborah Okenla, founder and CEO of start-up incubator YSYS, and other panellists to discuss practical steps travel businesses can take to fully embrace a diverse workforce from each pillar of diversity.


12.35 – The Carnival UK experience


In a chat with TTG editor Sophie Griffiths, Carnival UK’s president in the UK Josh Weinstein will explain all the practical steps and initiatives the cruise giant has undergone at Carnival House in Southampton – and how the business has benefited as a result.


13.00 - Lunch


14.00 – Welcome back


14.05 – Diversity and Inclusion Workshop with YSYS


YSYS will lead on three workshops with delegates on key areas of diversity and inclusivity, to include:

  • Intersectionality
  • Unconscious Bias
  • Community Action


14.35 – The Intrepid Travel experience


As chief purpose officer at Intrepid Travel, Leigh Barnes upholds the world’s largest provider of adventure travel experiences’ commitment to leading with purpose. He will describe the ways in which a global approach to diversity & inclusion underpins everything the business does.


What NEXT for the travel industry and D&I?

15.00 – The Everywoman panel: Recruiting for change


How can you get more women into senior teams in travel? Everywoman co-founder and CEO Karen Gill will discuss with Celebrity Cruises’ Jo Rzymowska and other panellists how leaders in other industries have made changes with real impact on their workforces, and how travel companies can follow suit to ensure they are ready for the challenges ahead


15.45 – Break

16.00 – Celebrating diversity, sparking change


The founder and CEO of the Black British Business Awards, Melanie Eusebe, will explain the motives behind the awards and celebrating diversity at large and how they have grown to become a globally recognised vehicle for economic empowerment, equality and change. A business strategist with more than 20 years experience working with some of the world’s biggest brands and largest organisations across five continents, will share her own experiences and hope to inspire delegates to make the steps in their businesses towards genuine change


16.45 Conclusions and conference close

Why attend

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Who should attend?

The conference will attract leaders and senior management who are responsible for setting company culture in travel businesses.
More than 100 attendees
Who should attend: CEOs and Managing Directors
Who should attend: HR professionals
Johan Lundgren

“Encouraging an environment where people care about diversity and inclusion while recognising its value is critical to a successful business.”

Johan Lundgren


Speakers confirmed

Farina Azam

Farina Azam

Leigh Barnes

Leigh Barnes

Melanie Eusebe

Melanie Eusebe

Sophie Dekkers

Sophie Dekkers



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Company number 08723341.
Registered address: New Bridge Street House, 30-34 New Bridge Street, London EC4V 6BJ
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