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Getting to grips with halal-friendly travel

From suggesting suitable hotels to appropriate destinations, Sharmeen Suleman, founder of the Family Holidays Club, gives TTG the inside track on selling halal-friendly holidays.

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Hagia Sophia in Istanbul
Hagia Sophia in Istanbul

Now is the time to start selling halal-friendly travel. According to the State of the Global Islamic Economy Report 2019/20, halal-friendly travel – or Muslim travel – is forecast to grow to $724 billion worldwide by 2024. And with more than two million Muslims living in the UK, there is a huge market to tap into.

 

Sharmeen Suleman, founder of the Family Holidays Club and a halal-friendly travel expert, says expectations can differ dramatically between Muslim clients.

 

“On one end of the spectrum, you have clients looking for resorts that have women-only pools, exclusively halal food, no alcohol and mosques on-site. On the other end, it could simply mean staying somewhere where halal food is available near the hotel,” she says.

GETTING IT RIGHT

Swimwear policies should be front of mind for agents when booking a halal-friendly hotel, says Suleman.

 

“Last year, a travel company catering to Muslims had a hotel on its website that didn’t inform customers that its swimwear policy had changed,” she says. “Women could no longer wear ‘burkini’ swimming costumes. I was going to book a stay there with a friend, only to discover neither of us would be able to swim.”

 

While Turkey, Morocco and Dubai are popular destinations for Muslims due to their halal cuisine, Suleman says agents shouldn’t be put off recommending countries where halal food is not readily available.

 

“All fish is halal as long as there isn’t white wine sauce in it. Vegetarian options are halal too. Muslim people love to travel, and as long as these options are available, they should be fine.”

 

The Ramadan festival, which this year takes place from 23 April to 23 May, sees many Muslims travel to sites of religious significance in the Middle East – a time when agents could potentially boost their bookings.

 

“Often, local Ramadan radio stations in the UK will have a travel show,” says Suleman. “These provide great insight into the festival and what people consider when travelling,” she advises.

 

Ultimately, agents should simply treat Muslim clients like any other, asking plenty of questions to drill down into the specifics, Suleman concludes.

 

“By doing this, you will find them a holiday they want, and not what you think they want because they are Muslim,” she advises. “Facebook groups are a great resource for checking which properties and destinations are halal-friendly, and several hotels are catching on and creating their own groups too.”

TOP TRENDS

Ufuk Secgin, chief marketing officer at HalalBooking, on popular holidays in the sector

 

“The UK accounts for 16% of our global sales, and the market is growing. Turkey is our top destination, as the all-inclusive beach resorts offer the best halal-friendly services, including gender-specific pools and beaches. City breaks to Abu Dhabi, Dubai, Sarajevo and London are becoming more popular; we have great skiing resorts in Switzerland and Bosnia; while clients are now also seeking cruising experiences.”

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