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Get Travel Talking Week

10-14 May 2021

Thinking Thursday

Agent Minds Matter: What mental health means to me

Agent Minds Matter: What mental health means to me

When: 10:30-11:15

Where: Live on TTG's Facebook page


Independent travel agent bosses and Abta’s head of membership take part in a special Facebook Live as they share experiences of the past year and discuss the importance of looking after the mental health of themselves and their teams.

Lee Hunt Jeanne Lally Danny Waine
  • Lee Hunt, managing director, Deben Travel
  • Jeanne Lally, managing director, Travel Bureau
  • Danny Waine, head of membership, Abta

The Big Interview… with Neil Laybourn, the Stranger on the Bridge

The Big Interview… with Neil Laybourn, the Stranger on the Bridge

When: 14:00-14:30

Where: and Facebook page


While walking to work on 14 January 2008, a simple act of kindness changed Neil Laybourn’s life forever, as he stopped on Waterloo Bridge to persuade a young man, Jonny Benjamin, from taking his own life.


Reunited through social media, the pair have remained firm friends ever since and in 2014 Laybourn’s actions were recognised at the Pride of Britain Awards, and the following year, retold in an award-winning Channel 4 documentary, Stranger on the Bridge.


One of the UK’s leading mental health advocates, he joins Get Travel Talking Week to share his amazing story and offer advice and experiences that prove anyone can make a difference.

Neil Laybourn


Neil Laybourn


Providing travel colleagues a lifeline in their time of need, Abta LifeLine provides practical, financial and emotional assistance to anyone who has worked, or is working for an Abta member, or engaged in the sale of Abta products.

In 2020 the charity saw hardship cases resulting from furlough, those not eligible for self-income support and business owners not able to apply for any personal financial support.

LifeLine has also seen an increase in need for mental health and wellbeing support as a direct result of the pandemic. From employees made redundant to business owners worried about company failure and those experiencing verbal and even physical abuse from customers.

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