LGBT Conference

BY Sophie Griffiths

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TTG LGBT Conference agenda

This year the TTG LGBT Conference will be split into three sections, examining the workplace; LGBT travel in 2017; and "going public" - looking at how companies create inclusive marketing.

TTG LGBT Conference agenda



08:45 Registration networking and breakfast

09:15 – 09:30: Opening address
Sophie Griffiths, editor TTG Media

09:30 - 10:00: "Inclusion Matters - the steps to getting it right and how it can pave the way to business growth."
Liz Grant, OBE, director, Fantail Business Development

• Why you must look inward before you can look outward
• Embracing diversity in the workplace
• Ensuring your employees are happy before targeting the LGBT consumer

10:05 – 10:25: CASE STUDY: Coming out of the corporate closet
Grant van Ulbrich, director of diversity and inclusion, Royal Caribbean Cruises Ltd

• Becoming a leading force in the cruise industry for diversity
• The positive impact – and the business case – for letting employees be who they are
• The challenges and successes of embracing diversity and inclusion within a large company

10:30 – 10:50: Out and proud - the businesses getting it right
Liz Grant, OBE, director, Fantail Business Development talks to:

Jo Rzymowska, managing director, Celebrity Cruises, UK, Ireland & Apac
Simon Altham, managing director revenue, Wyndham Vacation Rentals UK
Amy Stanning, shared services director, Barclays

Lindsay Garvey-Jones, national partnerships manager, Holiday Extras



10:50 – 11:05: MORNING BREAK




11:05 – 11:25: The world for the LGBT traveller in 2017
Tris Reid-Smith, director and editor-in-chief, Gay Star News

• Brexit, Trump, and the rise in nationalism – the challenges facing LGBT travellers
• How these changes influence LGBT travellers’ decisions
• How to engage safely with local LGBT communities

11:25 – 11:45: Who is the LGBT traveller in 2017?
Ian Johnson, chief executive, Out Now Consulting

• Results of a survey analysing LGBT consumers in June 2017
• The average spend, destination choice and holiday types most popular with the LGBT community
• Implications that can make your LGBT marketing strategies more effective

11:50 – 12:15: CASE STUDY: “Booking my own LGBT wedding and honeymoon abroad was frustrating. So I launched my own LGBT travel brand”
Mark Swords, founder,

• The personal challenges Mark faced booking his wedding/honeymoon abroad (post same sex marriage legalisation)
• The journey of launching the business and key learnings of the past 12 months
• Plans for the future of

12:20 – 12:45: Combining an LGBT-friendly company with less LGBT-friendly destinations
Pauline Wilson, operations director, Virgin Holidays

• “Getting Virgin Holidays’ house in order”
• Influencing partners in one of the most conservative regions of the world
• The business case of marketing to the LGBT community

12:50 – 13:15: Destinations under the spotlight
Dan Pearce, managing director, TTG Media talks to:

Chris Lee, head of marketing UK and Ireland, Tourism Authority of Thailand
Sharon Bershadsky, director, Israel Ministry of Tourism Office, UK
Trudi Pearce, director of responsible tourism, The Brighter Group (representing the Belize Tourism Board)
• How these destinations are targeting the LGBT community
• Challenges they have faced along the way
• Proving the business case – the results of their marketing campaigns


13:15 – 15:15: LUNCH - AND MARKETPLACE




15:20 – 15:45: Making diversity the new normal
Anthony Reilly, sales and marketing director Hoseasons

• Ripping up the rule book and embedding diversity into everyday life
• The business case of marketing to reflect a modern Britain
• The impact on staff – how employees responded to the change

15:50 – 16:20: Learning from others
Ian Johnson, chief executive, Out Now Consulting talks to:

Andrew Sanderson, customer marketing manager, Thomas Cook Airlines
Anthony Reilly, sales and marketing director, Hoseasons

16:25 – 17:25: Keynote speaker and Q&A
Lord Michael Cashman

• The first gay kiss on national TV (and the shocking headlines and controversy that it sparked)
• Moving into politics and raising awareness of LGBT and human rights
• The world in 2017 - the challenges still facing the LGBT community today

17:20 – 17:30: Conference close
Sophie Griffiths, editor of TTG Media



Join us for Travel Pride, taking place after the TTG LGBT Conference at The Roof Gardens, Kensington


Buy tickets for the 2017 TTG LGBT Conference and Travel Pride

The following tickets are available to purchase:

*5% of all the ticket prices for Travel Pride will be donated to charity


For questions about the conference or Travel Pride - email

To take part in the LGBT marketplace - email

TTG Media Limited.
Place of registration: England and Wales.
Company number 08723341.
Registered address: New Bridge Street House, 30-34 New Bridge Street, London EC4V 6BJ
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