New To Cruise Festival

Monday 25 November 2019
Rum Warehouse, Liverpool

Conference

Be inspired to sell more cruise by hearing from a range of industry experts.

Conference sessions New to Cruise 2019
Conference sessions New to Cruise 2019

Curated by TTG editor Sophie Griffiths, the free to attend conference presents agents with the opportunity to learn basic, fundamental information about the cruise sector, which can easily be utilised within their day-to-day role. Conference key themes include:

  • The key statistics behind the global cruise sector
  • A breakdown of the different type of products and cruise holidays available
  • Top tips for selling more cruise holidays
  • How the cruise sector is evolving and appealing to a new generation
  • Exclusive insights and outlook for the cruise industry



Agenda

9.15 - 9.20 Welcome and introduction

 

9.25 - 9.35 Understanding the market – and why you can't afford to not sell cruise

Learn how and why cruise remains one of the fastest-growing sectors in travel, and why agents should be tapping into this lucrative market.

 

Speaker: Sophie Griffiths, TTG Media

 

9.40 - 10.05 Snapshot into ocean cruise

Family, premium, expedition and small ship cruising in the spotlight – hear the exciting developments happening in these sectors – and how they can offer your customers the perfect way to see the world

 

Speakers:

Expedition/premium cruising – Leon Hand, Celebrity Cruises

Family – Kirsty Webb, Norwegian Cruise Line

Small ship cruising – Kate Wooldridge, Fred. Olsen

Moderator: Daniel Pearce, TTG Media

 

10.10 - 10.35 Cruise and stay

Cruise and stay is the perfect way to encourage customers to consuder a cruise – as well as offering them the perfect chance to immerse themselves in a destination. It can also be a lucritive way for agents to stand out from the crowd by offering unique trips to their clients. These experts explain how to capitalise on this area of the market.

 

Panel:

Rachael Belshaw, Cruise Plus

Richard Cross, Cunard

Sarah Maxfield, Silversea

Moderator: Sophie Griffiths, TTG Media

 

10.35 - 11.00 Rolling on the river

River cruising has seen incredible growth in recent years, with 232,300 Brits and Irish customers taking a river cruise in 2018. Find out why this sector of the market is proving such a popular choice for holidaymakers.

 

Panel:

Simon McDermott, A-Rosa

Jon Schofield, Crystal Cruises

Nicky Yates, Scenic

Moderator: Pippa Jacks, TTG Media

 

11.00 - 11.15 Coffee break

 

11.15 - 12.40 Speed networking OR trade fair

 

12.40 - 13.20 Lunch

 

13.20 - 13.23 Platinum sponsor Cunard

 

13.23 - 14.10 How to attract new to cruise clients

What are cruise customers looking for? How can you spot a potential cruise client before they even know they're interested in cruise themselves? How can you promote cruise effectively to would-be cruisers and convert non-cruisers? Learn top tips from a fantastic sales coach

 

Speaker: Simon Cox, Simon Cox Coaching

 

14.15 - 14.35 Sell more: group travel

Working with a cruise line can be a lucrative way to sell more cruise and introduce would-be cruisers to the sector, as well as help build a loyal customer base. Agents discuss how they have capitalised on the all-important groups market.

 

Speakers:

Anna Reed, Ocky White Travel

Thomas Morgan, Riviera

Moderator: Tom Parry, TTG Media

 

14.35 - 14.50 Coffee break

 

14.50 - 16.15 Speed networking OR trade fair

 

16.20 - 16.45 Sailing into a greener future

As the climate crisis becomes ever more important, industries – including travel – are examining what they can do to reduce their carbon footprint. Find out what cruise lines are doing to champion sustainability so you can inform your customers about taking cleaner, greener holidays.

 

Panel:

Gemma Smith, Virgin Voyages

Anthony Daniels, Hurtigruten

Moderator: Daniel Pearce, TTG Media

 

16.45 - 16.55 Summing up
A summary of the day's key learning points and the top takeaways for agents

 

 

Speakers

Rachael Belshaw

Rachael Belshaw

Simon Cox

Simon Cox

Richard Cross

Richard Cross

Anthony Daniels

Anthony Daniels

Sophie Griffiths

Sophie Griffiths

Leon Hand

Leon Hand

Pippa Jacks

Pippa Jacks

Sarah Maxfield

Sarah Maxfield

Simon McDermott

Simon McDermott

Thomas Morgan

Thomas Morgan

Tom Parry

Tom Parry

Daniel Pearce

Daniel Pearce

Anna Reed

Anna Reed

Jon Schofield

Jon Schofield

Gemma Smith

Gemma Smith

Kirsty Webb

Kirsty Webb

Kate Wooldridge

Kate Wooldridge

Nicky Yates

Nicky Yates

Platinum Partners

Cunard

Gold Partners

Atout France, France Tourism Development Agency
Celebrity Cruises
Cruise Plus by Travel 2
Fred. Olsen Cruise Lines
Norwegian Cruise Line
Saga

Silver Partners

A-ROSA
Crystal Cruises
Greater Fort Lauderdale
Hurtigruten
P&O Cruises
Princess Cruises
Riviera
Scenic & Emerald
Silversea
Virgin Voyages
TTG - Travel Trade Gazette
For Smarter, Better, Fairer Travel
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Place of registration: England and Wales.
Company number 08723341.
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