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Abercrombie & Kent to raise commission ahead of surcharging ban

Luxury
Tom Parry
24 November 2017

Abercrombie & Kent is to raise trade commission to help offset the financial impact on agents when card surcharging is outlawed next year.

Current protection measures flawed and overlapping

Challenging chargebacks requires close collaboration (Credit: iStock)

The luxury operator will give an extra 0.5% commission to agents from January 1, 2018.

The increase will come ahead of the Payment Services Directive 2 (PSD2) becoming law on January 13, prohibiting travel firms from charging customers for paying by debit and credit cards.

Abercrombie & Kent is the latest operator to make such a commitment to agents with Kuoni, Sunvil Holidays and Prestige Holidays all pledging an identical commission increase in the summer.

Rachel Healey, UK sales manager told TTG the implementation of PSD2 was “a massive blow to the trade”.