Should customers still be booking holidays? How worried should they be about travelling? What are their rights if their trip gets cancelled? We asked travel lawyer Farina Azam to separate fact from fiction to offer you some advice to reassure your clients about why we should all still be booking holidays.
With the Covid-19 coronavirus commanding national and international headlines, concerns about the spread of the infection has quickly filtered down to the high street; agents have told TTG as much this week, and many have indicated their worries are starting to impact sales.
In this video, Kemp Little partner Azam takes you through some of the key considerations arising from the ongoing situation, including whether client concern is justified, and what advice you can give them.
We’ve uploaded the video here for you to download and share as you wish with clients, whether that’s via your own social media channels, by email, or in person when you have clients in store.
You can otherwise share the video from our TTG social media posts on
For anyone worried about booking a trip, here's why you really shouldn't be. Travel lawyer @FarinaAzam from @KempLittle cuts through the #coronavirus hype with advice to reassure people and explains why we should all still be booking holidays: pic.twitter.com/aCqVhcRxc0— TTG (@TTGMedia) March 4, 2020