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"Take the time to relax and do hobbies. It makes you a more interesting and fulfilled person"

The FHA is focused on helping the three million British families with dependent children who cannot afford a holiday to have one.

 

Long said having outside interests prevented a feeling of loss when a professional career ends: “When you stop working, you can go from being a somebody to a nobody overnight. I don’t want to be that person. I want the next chapter to be equally fulfilling.”

 

He also counselled the young leaders against micro managing; criticising predecessors; and appearing “too busy.” As the leader of a business, whatever the size, he said it was important to “create discretionary time – people need access to you.”

 

Meanwhile Long argued that there was no point in apportioning blame when things go wrong for a business – it’s how you react to the crisis that counts: “We had 140 aircraft grounded in the ash cloud crisis,” he said. “You can’t blame anybody for that – but I still expected my business to outperform our competitors.”

 

He concluded his presentation with final advice for the young travel leaders: “Be humble. Treat everyone the same. Don’t be hierarchical.”

  • For tweets from the conference, check the #ttl14 hashtag

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