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PPA Independent Publishing Company of the Year 2019

'We had to get our message to agents right'

“When I joined Exsus, there were several unknowns – this was the challenge that attracted me,” said Sealy. “We didn’t have a brochure, and some of our team hadn’t worked with agents before.


“The brochure was extremely well received and led to an immediate increase in agent enquiries and bookings. The launch of our educational programme was also well received, and feedback on our first trips was very positive.

 

"For year two, I’m looking to consolidate Exsus Travel as a name within the trade, a brand agents trust and come to first when they have those fantastic enquiries.


“We have fantastic luxury product and a wealth of knowledge within the business; we just needed the right message to deliver to agents. I’m conscious agents have good existing relationships with other operators and we’re not here to upset these – our message is simply to ‘try us out’ with any new enquiries.”


A number of the Exsus’s top-performing agents were honoured at the lunch, with Off Broadway Travel crowned short-haul agency of the year; Dorking Travel, long-haul agency; Baldwins Travel, large agency; and Quality Travel, small agency.

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TTG - Travel Trade Gazette
For Smarter, Better, Fairer Travel
TTG Media Limited.
Place of registration: England and Wales.
Company number 08723341.
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