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Travel industry news

23 Aug 2018

BY Gary Noakes


Investigation after Cook agent and partner die in Egypt

An investigation is under way after a Thomas Cook agent and their partner were found dead in Hurghada.


Thomas Cook investigating agent death in Hurghada

One of the couple, from Burnley, is understood to have worked in the town’s Chancery Walk branch of Thomas Cook. They are also thought to have been staying in a Thomas Cook hotel.


In a statement, Thomas Cook UK chief Ingo Burmester said: “We are deeply saddened by the deaths of two of our customers while on holiday in Hurghada in Egypt, one of whom was a loyal and long-serving member of our Thomas Cook family.


"Our focus is on fully supporting their loved ones. We are urgently investigating with the hotel and supporting the local authorities.”


A Thomas Cook spokesperson confirmed to TTG that the deaths were being investigated but declined to give further details. The company’s head of customer welfare Carol Mackenzie is in resort to support the couple’s families.

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