Atlantic Holidays, the independent Portugal specialist, has stopped taking UK bookings despite renewing its Atol in September.
Atlantic is a subsidiary of Portugal’s Pestana Hotels Group, which has a portfolio of 42 hotels, 10 resorts and other travel interests including golf courses, agencies and tour operations in Portugal, Africa and South America. The brand is also joint owners with the Portuguese government of 40 historic pousada properties.
The group’s UK office offered only a recorded message that said that it was not accepting any new bookings “due to operational changes”. It added, however, that all existing bookings would be unaffected. The group’s website also has a number for customers to call if they need assistance.
CAA documents show the UK operation was licensed to carry only 548 passengers for the coming year, suggesting that while the Pestana brand is still profitable, the UK operation was not a major contributor. It is thought that staff have already been made redundant.
Atlantic is a subsidiary of Portugal’s Pestana Hotels Group, which has a portfolio of 42 hotels, 10 resorts and other travel interests including golf courses, agencies and tour operations in Portugal Africa and South America. The brand is also joint owners with the Portuguese government of 40 historic pousada properties.
The group’s UK office offered only a recorded message that said that it was not accepting any new bookings “due to operational changes”. It added, however, that all existing bookings would be unaffected.
CAA documents show the UK operation was licensed to carry only 548 passengers for the coming year, suggesting that while the Pestana brand is still profitable, the UK operation was not a major contributor. It is thought that staff have already been made redundant.