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Repatriation task 'enormous'– transport secretary

Meanwhile, transport secretary Grant Shapps has admitted the effort to repatriate more than 150,000 Thomas Cook customers would undoubtedly be “enormous”.


Thomas Cook’s collapse is very sad news for staff and holidaymakers,” said Shapps. “The government and the CAA is working round the clock to help people. Our contingency planning has helped acquire planes from across the world – some from as far away as Malaysia – and we have put hundreds of people in call centres and at airports.


“But the task is enormous, the biggest peacetime repatriation in UK history. So, there are bound to be problems and delays. Please try to be understanding with the staff who are trying to assist in what is likely to be a very difficult time for them as well.”

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