Monday 23 March
Conference Programme
CONFERENCE PROGRAMME
Take a look at the incredible line-up of expert-led sessions that are set to provide you with the tools, knowledge and skills that are needed to send your customers on a new adventure.
8.45 Festival opens
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9.10 Welcome
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9.20-9.35 A whole world of opportunity
Learn how and why touring and adventure is one of the fastest-growing sectors in travel, and why agents should tap into this lucrative market.
Speaker:
Pippa Jacks, group editor, TTG Media
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9.35-10.05 A tour for every client
Representatives from the small group adventures sector, the escorted touring sector and the tailor-made sector describe the differences between these touring experiences, and how to find the best fit for your client.
Speakers:
Julie Franklin, Head of agency sales, Inghams
Mark Henderson, senior product and commercial officer, Travel 2
Dan Jackson, agency sales manager, Exodus Travels
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10.05 - 10.35 Tapping into groups business
Working with a tour operator on an exclusive departure can be a lucritive way to sell more touring, and to build a loyal customer base. Tour operators who work closely with agents on group bookings describe how they can help.
Speakers:
Glen Thomas, head of group sales and partnerships, Wendy Wu Tours
David Hood, national sales manager, Mercury Holidays
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| 10.35 - 10.50 Coffee break & Trade Fair |
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10.50 - 11.20 Our journey in touring and adventure
Two travel agencies already enjoying success in selling touring and adventure share their journey's including marketing tips and what they've learned along the way.
Marion Owen, owner, Marion Owen Travel
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| 11.20 - 12.35 Speed networking or Trade Fair |
| 12.35 - 1.10 Lunch and Trade Fair |
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1.10 - 1.40 Going solo
Organised tours are particularly attractive for those travelling alone. We ask a leading solo touring operator what the experience is like for solo travellers joining a group with people they've never met, and how agents should sell it.
Karylin Sempers, Tour Manager, Just You
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| 1.40 - 2.55 Speed networking or Trade Fair |
| 2.55 - 3.10 Quick coffee break & Trade Fair |
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3.10 - 3.45 Sell touring & adventure on social media
Digital expert Ginger Juice shares tips on sourcing and posting social media content to maximum effect, to win new touring and adventure business online.
Speaker:
Bruce Martin, managing director, Ginger Juice
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3.45 - 4.20 Meet the tour guide
Sara Lamzouaq, one of Intrepid Travel's female tour leaders in Morocco, describes what makes Morocco such an inspiring destination, what clients can expect on a small group adventure in Morocco, and how she became one of the first female tour leaders in the country thanks to a gender equality initiative by Intrepid Travel Group.
Speaker:
Sara Lamzouaq, tour leader, Intrepid Travel
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4.20 Conference close
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