Business Advice

Why agents should stop relying on referrals, and four other business tips from a marketing expert

David Nickel, founder of marketing agency Jadewolf, shares the five biggest mistakes agents make when promoting their businesses – and how to fix them

'How our agency became a top seller for Silversea'

From managing a sausage crisis to clinching record-breaking bookings: how Silversea helped one agent supercharge her sales

‘How Silversea's agent resources help me secure round-the-world cruises’

Agent Hannah Vincent’s first-hand experience of Silversea saved the day for a late-booking cruise client and paved the way for a 140-day follow-up voyage. She explains how she combines her expertise with the line’s extensive trade tools and support

These three travel advisors drove £500,000 in sales for Carrier in a year – here's how

The three advisors are responsible for making up half of the luxury operator’s growth sales over the past 12 months.

5 flexible working trends – and how they could work for your agency

Agencies offering more flexible working are seeing productivity improve whilst maintaining excellent customer service. It’s a win-win – if you can avoid the pitfalls

The powerful free marketing tool that could transform your cruise business

The entrepreneurs behind an interactive new digital platform, which logs cruise routes, are encouraging agents to make use of their free mapping technology.

The Cruise Globe is the world’s first free-to-use website that allows travellers to accurately map out their cruise history.

The maps are created using AIS satellite ship tracking data, which is more typically used by the marine industry for collision avoidance and insurance. This is the first time the data has had a consumer application.

The agent getting her face out there – on the side of the local car wash, plus 8 other TTNG business tips

Six agency bosses took to the stage at the Travel Network Group conference in Bucharest to discuss business nuts and bolts, from marketing and expansion to social media and Christmas working hours

How to generate £500,000+ from a client event

Client events are a mainstay for many agencies, with some generating revenue in the hundreds of thousands. Three high-flying travel businesses share what works for them

How I landed a £40k Cunard booking after stepping off Queen Mary 2

GoCruise & Travel franchisee Zoe Coope said agents should ’go the extra mile’ when making big bookings, as these types of holidays are ’a big event in someone’s life’

Luxury agent's top rules for first-time yacht bookings

David Ox of Winged Boots shares his insights on chartering luxury yachts after reporting an increased demand for the elite experience.

Agenda 2025: Key drivers for luxury travellers

Join us on Wednesday 18 June for TTG’s summer breakfast in association with PwC to discover how luxury consumers are prioritising their 2025 travel spending.

Top family agent reveals ‘red flags’ for luxury hotel kids’ clubs

Claire Masse, founder of Frangipani Holidays, says there’s one crucial detail parents should always look for in kids’ clubs after evaluating those at some of the world’s top luxury resorts.

The TTG Top 50 travel agency where apprentices run the show

Fresh from landing another place in TTG’s Top 50, Cumbria Travel staff share how a strategic focus on apprentices has helped propel its stores to success

Four simple steps to help you build better holidays

Are you struggling to broach sustainable travel with clients? Discover how to introduce the topic using advice from our TTG Sustainable Travel Heroes

How your IT carbon footprint impacts the planet – and what agents can do about it

While the scale of the problem of unseen emissions is frightening, we can all make small changes to create a ripple effect in reducing IT’s environmental impact

The homeworkers making bookings from paradise

Ever wished you could spend the morning skiing, walk your dog on the beach before work, or enjoy a sunny Friday lunch date, while continuing to earn?

The fashion brand that inspired a ‘pink and wonderful’ high street agency

Taking inspiration from fashion brand, Pretty Little Thing, and embracing social media has helped Emma Conway generate £1 million in sales since setting up her travel agency business.

Working as a retail travel agent for nine years with Tui, Hays and Travel House, after coming back from maternity leave she decided to take the leap and set up on her own agency, launching Pretty Little Holidays in 2024.

Agent reveals fam-inspired 'add-on' that made £100,000 safari booking

Mark Davidson of Oasis Portfolio reveals how he sold the Kenya trip to a longtime customer who had previously taken more straightforward holidays.

Eight ways agents can take a neuro-inclusive approach to selling holidays

“It describes the idea that people experience and interact with the world around them in many different ways. There is no one ‘right’ way of thinking, learning, and behaving.”

This is how Hester and Kelly Grainger, co-founders of consultancy Perfectly Autistic, define neurodiversity.

The £20 device that could save your clients' lives

A charity has gained FCDO recognition of a £20 device that warns if lethal gas emissions are found in holiday accommodation

TTG Riviera Fest 2025

This free-to-attend, week-long (9-13 June) agent training festival will empower you to sell more Riviera Travel tours and river cruises. Join live, or on-demand.

Hot off the press: how to build a magazine to inspire clients

Creating an inspirational magazine for your clients can make all the difference in helping them take the plunge to book that holiday – so how do you do it?

EasyJet holidays chief: 'The travel industry can learn a lot from coffee shops'

Twenty years ago, coffee shops and cafes took the initiative on selling Fairtrade coffee by default – and the travel industry needs to follow its lead

The Fairer Travel Event 2025

Join us on Tuesday 1 July for a full day event designed to energise and empower you to drive real change in your business across sustainability and diversity, equity and inclusion.