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30 Under 30: Meet Matt Pink

Matt Pink.
Matt Pink.

Matt Pink, customer experience manager at easyJet Holidays, tells TTG about his passion for package getaways.

Matt Pink learnt early on in his career that the world of travel isn’t always plain sailing. He had been at Thomas Cook for two years when the company collapsed last September.

 

However, just a month later, Pink was back in work, landing a job as customer experience manager at easyJet Holidays.

 

Before Cook’s demise, Pink had worked his way through various departments there, including ancillaries, product and online experience management.

 

His love of package holidays encouraged him to initially sign up for the Cook graduate scheme. He explains: “Growing up, I was lucky enough to go to Majorca for several summer holidays. It gave me a real desire to learn more about how a package holiday is created, as well as a firm interest in travel.”

 

Despite losing his job when Cook collapsed, Pink looks back on his time there with fondness, and says it provided invaluable experience.

 

“Thomas Cook gave me a brilliant introduction to the world of travel. While the easyJet Holidays strategy and vision is different, having an understanding of some core aspects of holidays has been useful. I’m learning completely new ways of working here, and I’m loving every minute of it.”

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