Thorne Travel, Kilwinning: The UK & Ireland's Top Travel Agency 2018

From more than 900 hopeful contenders, Thorne Travel in Kilwinning, North Ayrshire has been named the best in the UK and Ireland. Here’s what makes this agency so special

Marble City Travel, Kilkenny: Republic of Ireland's Top Agency

Marble City Travel has been at the heart of Kilkenny for almost 12 years, and under the leadership of managing director Tom Britton it has evolved with the city.

Downe Travel, Downpatrick: Northern Ireland’s Top Agency

This travel agency on Downpatrick’s Market Street only moved in recently, having relocated from a few doors down to gain some much-needed extra floor space as it grows

Thorne Travel, Kilwinning: Scotland’s Top Agency

Thorne Travel in the North Ayshire town of Kilwinning is owned by founder Shona Thorne and staffed by a young, dynamic team of 20

Cumbria Travel, Whitehaven: North West's Top Agency

You can tell Tricia Rickerby and Leanne Miller are still pinching themselves that their business in the coastal town of Whitehaven in west Cumbria is flourishing as much as it is

Thomas Cook, Metrocentre, Gateshead: North East’s Top Agency

Thomas Cook’s new “Discovery” store has only been open since May 2017 but its chic and stylish refurbishment has ensured it is already a firm favourite with customers new and old

Andrew Earle’s Holidays, Brough: Yorkshire’s Top Agency

The Brough branch of Andrew Earle’s Holidays is looking sleek and fresh after an extensive renovation at the end of last year

Peakes Travel Elite, Shrewsbury: Central England’s Top Agency

It’s a hat-trick for Shrewsbury-based agency Peakes Travel Elite, which takes the Central England Top Agency crown for the third consecutive year in 2018

Deben Travel, Woodbridge: East of England’s Top Agency

This Suffolk agency was launched in 2012 by Lee Hunt, a former Thomas Cook regional manager, who went from acquiring the premises to taking his first bookings in little more than two months

Tailor Made Travel, Penarth: Wales’ Top Agency

This eye-catching store boasts a large, curved frontage with carefully curated adverts and marketing material without feeling cluttered

Travelmaker, Guernsey: South West’s Top Agency

Travelmaker Guernsey is one of four Travelmaker stores within Channel Islands Co-op, and was established 26 years ago

Travel Designers, Balham: London’s Top Agency

Owner Nick Harding-McKay set up Travel Designers 17 years ago in the affluent area of Balham. Since then, this award-winning agency has made its mark as a friendly, familiar face within the community

Cruise118: UK & Ireland’s Top Cruise Agency

Cruise118 is 10 years old this year. Although it now employs more than 100 staff and has steadily increased its volume of sales, customer service has remained right at the heart of the business

Beaver Travel, Radlett: UK & Ireland’s Top Luxury Agency

Innovation is the key buzzword for Beaver Travel, an independent agency which, despite being 56 years old, is very much focused on the future

Click Travel: UK & Ireland’s Top Business Travel Agency

This agency started life as a hotel booking company with the rather genteel name of Miss Marple. In 2014, it was reborn as Click Travel with business the new focus and it now boasts 80 big-name clients

Honeymoon Dreams: UK & Ireland’s Top Weddings and Honeymoons Agency

Winning the top spot in this category once again this year, Birmingham-based Honeymoon Dreams remains at the top of its game

Blue Bay Travel: UK & Ireland’s Top Online Agency

Blue Bay Travel was started in its chief executive’s garage 15 years ago and has just celebrated its “best ever January”

Holidaysplease: UK & Ireland’s Top Homeworking Agency

Luxury specialist Holidaysplease has grown to 86 homeworkers in its 15 years in existence, about 20% of whom were new last year. Several are based overseas, helping the company span different time zones

Miles Morgan Travel: UK & Ireland’s Top Touring and Adventure Agency

When Miles Morgan purchased 10 shops from Thomson in 2006, just as the internet was booming, he faced some questions over the wisdom of his actions

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Agent profiles 2018