Accessibility

'We all have a vested interest to ensure travel is truly accessible for all'

Catering properly for people's assisted travel a duty incumbent on everyone in travel, and makes sound business sense too, writes Abta's director of industry affairs Susan Deer for TTG

Agents seek fellow neurodivergent travel professionals to join support and discussion group

The agents, Travel Without Limits’ Ben Langsdale, Travel Counsellors’ Helen Maltby and One Travel Club’s Carol DeMartini, all agreed they would like to meet other neurodivergent travel agents, as this can be a challenge.

Langsdale set up the Facebook group (Neurodivergent Travel Professionals - Discussion & Support Group) this month after his interview with TTG. He hopes if the group gains momentum, there may be scope for off-line meet-ups too.

InteleTravel secures industry backing for accessibility push

Agency to host Inclusive Travel For All workshop on 29 November as part of a diversity initiative

'Global tensions are giving peaceful, inclusive nations the edge in tourism'

The global geopolitical situation is elevating the importance of values-driven travel – this was the message at WTM London panel, Destinations with Heart

CAA hints it could compel airlines to disclose stats on transporting mobility aids

CAA seeks industry's views on whether airlines should have to disclose details about their handling of people's mobility aids

'My top tip to help agents sell to neurodivergent travellers like me'

Allie Mason read an article in Women’s Health magazine that changed her life, back in 2019. The article was a personal piece written by a journalist who had thought she suffered from depression and anxiety but was, in fact, autistic.

“I thought, I’m in the same camp,” says Allie. “I’m being treated for depression and anxiety – I missed a lot of my schooling and my degree because of this – and I’m just not getting any better.”

How agents can sell a no-fly trip to three French hot spots

Paris, Provence, St Tropez: could there be a better trio of sophistication? And clients can also do them all without ever getting on a flight.

'Is direct action the only way we will make progress on accessibility?'

Limitless Travel founder and CEO Angus Drummond makes the case for direct action if government isn’t going to step in and require the aviation sector to make flying more accessible

Industry must 'step up' to improve disabled access to flying, taskforce chief warns

Tanni Grey-Thompson, who is chairing a new government body examining disabled people’s access to flying, has said no new legislation is likely and highlighted the lack of budget behind the taskforce, saying the industry must step up instead

Taskforce spells out 19 'key actions' to improve flying for disabled passengers

A taskforce chaired by Baroness Tanni Grey-Thompson has spelled out what the aviation industry needs to do to make flying more accessible for the disabled

12 impactful changes that could make travel more inclusive

TTG’s new Fairer Travel Event brought together changemakers and trailblazers to share their advice

Eight responsible travel tips to help drive real change

Earlier this month, TTG’s new Fairer Travel Event brought together bold and inspiring figures to change the industry

Accessible travel: How big is the opportunity?

Our survey of nearly 140 agents reveals what more needs to be done to help the trade sell more accessible travel

Three airports told to improve disabled access but overall UK picture improving – CAA

Heathrow’s Terminal 3, Prestwick and Edinburgh airports are told to improve the way they cater for disabled passengers in the latest CAA examination of UK facilities

‘I don’t have an AK47 or muscles... I have red lipstick and gold earrings’

“There’s a DEI backlash going on…but there’s also a backlash against the backlash.” So announced travel’s leading diversity and inclusion trailblazer (and new recipient of an MBE) Jo Rzymowska as she opened the latest International Women in Travel Forum last week.

‘I booked a couple to Brazil – now they live there!’: 5 times agents changed their clients’ lives for ever

TTG has challenged readers up and down the country to share the best ways in which they had an impact on their clients, showing that travel agents can change lives for ever – not just for the duration of a holiday

'This is how I go the extra mile for my clients – I go with them on holiday'

It’s the prerogative of most travel agents to go the extra mile for their customers but, in Danielle Falcus’ case, she regularly goes more like 5,000

‘It's comfortable and cosy’: why working from bed is key to this agent’s success

Paula Hansen, co-founder of World Accessible Holidays, lives with a chronic health condition that makes working from an office almost impossible

Tour operator eases disabled clients’ safari ‘fear factor’ with simple tweak

Enable Holidays says the couple, who had dreamt of going on safari for years, has since gone on to book four more trips with the accessible tour operator.

Next generation of industry talent 'won't put up with inaction on DEI'

While numerous big companies have publicly turned their backs on DEI, easyJet and Tui have revealed they are ’doubling down’ on inclusion – here’s why.

‘Accessibility is seen as a hassle’ – now one country is on a mission to drive change

Paralympian Ade Adepitan says too many in travel believe customers with accessibility needs “means extra work”

From longevity to Gen Alpha: top trends luxury agents need to know

Elite sports tourism and inclusive experiences are just two of the priorities on luxury traveller’s radars, according to to Globetrender’s latest insight report

Watch: Wheelchair-friendly AND luxury? Inside the top Irish hotel making five-star accessible

With its exceptional staff and spacious layout, Anantara The Marker Dublin proves hotels don’t need to compromise on luxury to accommodate guests like my brother.

Eight ways agents can take a neuro-inclusive approach to selling holidays

“It describes the idea that people experience and interact with the world around them in many different ways. There is no one ‘right’ way of thinking, learning, and behaving.”

This is how Hester and Kelly Grainger, co-founders of consultancy Perfectly Autistic, define neurodiversity.