Business advice

Church Village Travel on keeping busy during lockdown

One Church Village Travel team member hasn’t let the coronavirus crisis slow him down, having completed a walk the length of a half marathon for charity, refocused his attention on recruiting homeworkers and built a new brand designed to help boost tourism in Wales

How travel recruitment has changed and what the future holds

With most job interviews now taking place via video call, Madeleine Barber speaks to Basia Kolosinska, director at C&M Recruitment, to find out more about how recruitment in the travel industry has changed since the coronavirus crisis.

An employment lawyer explains how to prepare for making people redundant

With some travel businesses struggling and the furlough scheme set to change, staff redundancies are likely. In the first of a two-part series, employment law expert Joanna Chatterton explains key considerations for employers.

Business Support Live to feature agents reopening in June

TTG’s next Business Support Live panel will take place this Friday (12 June) at 11am, and will feature a panel of three travel agents who are preparing to reopen their stores on Monday 15 June.

How to make redundancies over video call

With many managers in travel facing the likelihood of having to make redundancies in a time when face-to-face communication isn’t an option, TTG asks HR and talent professional Claire Steiner to share her advice on delivering bad news via video call

Products to purchase before returning to work in a travel agency

Travel agents preparing for a return to the office environment will need to ensure they’re able to operate under social distancing regulations – here we take a look at some of the products that could help them do just that

Travel Counsellors’ global sales director on the value of training in lockdown

Jim Eastwood, global sales director at Travel Counsellors, explains the myriad benefits of training during lockdown.

Agent Matters revisited: Homeworker focus

Richard Dixon of Holidaysplease, Travel Counsellor Katrina Smith and Martin Owens of the Holiday Village Group discuss refunds, bookings and keeping up morale with TTG’s acting features editor Abra Dunsby

Why listening to music while working from home can boost your mood during lockdown

TTG catches up with a neuroscientist to hear about the therapeutic benefits of listening to music during lockdown, with suggestions of playlists created by tourist boards and hoteliers to help lift you and your clients’ spirits.

30 Under 30 class of 2020: Meet Karolina Saviova

Karolina Saviova, founder of accommodation service Altovita, speaks to TTG about setting up her own travel business and meeting challenges

Readying to reopen: Tips for your high street return

Which health measures should agencies put in place and how can businesses plan for a new way of working?

How to cope if you lose your job

The pandemic has created financial worries for everyone, but in particular for those who have lost their job. TTG speaks to a psychiatrist for coping advice

English tourism hotspots – managing visitor flow

As the UK prepares to enter the different stages of lockdown the UK’s tourism hot spots will be braced for a wave of visitors. TTG news editor Jennifer Morris chats with three of the UK’s most popular regions on the anticipated spike in visitor numbers, with advice for travel professionals wanting to reassure clients hoping to travel there

How the Travel Counsellors Welfare Fund is helping agents in the Covid-19 crisis

With nearly a quarter of British employees currently on furlough and businesses temporarily closed across the UK and Ireland, it’s no secret that the coronavirus crisis is causing financial hardship for an unprecedented number of people. It’s more noticeable in the travel industry than most, with customers cancelling holidays and suppliers suspending operations, leaving travel agents in the middle to try and pick up the pieces.

How to keep furloughed staff engaged with your business

Making sure that furloughed staff feel included and involved is vital for morale and retention. TTG speaks to two HR experts for their advice

10 steps to follow to ensure a safe return to the workplace for staff

As lockdown eases Joanna Chatterton, partner and head of the employment team at Fox Williams, explains the steps travel businesses should take to ensure a safe return to work for all.

Royal Caribbean on supporting staff during Mental Health Awareness Week

Royal Caribbean Cruises is one travel company leading the way when it comes to supporting employees during Mental Health Awareness Week, as well as for the remaining 51 weeks of the year.

Loans, refunds and re-opening: Agent Matters revisited

TTG news editor Jennifer Morris catches up with Haslemere Travel’s Gemma Antrobus, Oasis Travel’s Sandra Corkin and Idle Travel’s Tony Mann, six weeks on from their first Agent Matters appearance

How to protect yourself from cybercrime when working remotely

With cybercrime on the increase since people started working remotely, it pays to work securely, says Craig Atkins, managing director of computer support company 1-Fix Limited.

WTM to host online seminars to mark Sustainability Week

Wanderlust and BBC figures to take part in sustainability webinars

One Week At A Time - episode 5

TTG Luxury’s editor April Hutchinson and Claire Moore, managing director of Peakes Travel Elite, talk about the potential for agents to sell UK breaks and how to phase back in some furloughed staff

Wendy Wu’s John Warr: 'This is the perfect time for travel agents to reskill'

Agents who have downtime due to lack of bookings or being put furlough can put their time to good use by “reskilling,” says John Warr, global sales director at Wendy Wu Tours.

How Travel With Jules has achieved its most successful newsletter ever

Just because holiday travel has come to a standstill during the coronavirus crisis, it doesn’t mean your marketing should too – travel agent Julie Croucher talks to Madeleine Barber about how she achieved her highest-ever newsletter open rate during lockdown

Top tips from a business coach on thinking more positively when times are tough

Business and life coach Lucy Tulloch recently held a session for Aito agents on positive thinking. She speaks to Abra Dunsby about how to think more positively during these tough times.