TTG Travel Awards 2019
CONGRATULATIONS TO OUR 2019 WINNERS
The TTG Travel Awards are recognised as being the toughest to win in the UK and Irish travel trade, celebrating the very best suppliers and travel agents in the business and giving winners meaningful recognition that they can shout about.
The awards ceremony itself is also renowned for breaking the mould. The spectacular awards ceremony takes place on 16 September at The Lyceum Theatre - home to The Lion King - with all guests being invited to an after-party at the glamorous Savoy London.
TTG Travel Awards 2019 winners
Congratulations to all of our winners and finalists for the TTG Travel Awards 2019.
Travel Company of the Year
Sponsored by SNCF
Winner: Celebrity Cruises
Top Agent of the Year
Sponsored by Jet2holidays
Winner: Andrew Rowdon, Andrew Rowdon Travel
High Street Agent of the Year
Sponsored by Gold Medal Travel 2
Winner: Demi-Jade Markham, Cumbria Travel, Workington
- Hazel Bryant, Travel with Kitts, Potters Bar
- Victoria Burridge, Hays Travel
- Diane Coleman, Tickets Travel
- Brett Gerrett, Isleworth Travel
- Tim Harden, Harden Holidays
- Jayde Nassa, Nassa Travel, Newport
- Angela Wild, Olive Lounge Travel, Keighley
Homeworker of the Year
Sponsored by Club Med
Winner: Andrew Rowdon, Andrew Rowdon Travel
Highly commended: Martin Sandland-Owens, The Holiday Village
- Chris Bordessa, Bordessa Holidays
- Lloydie Gardiner, Not Just Travel
- Isobel McCardie, Rock My World / Not Just Travel
- Lianne Peters, Luxury Deals 4U part of Your Holiday Booking
- Dan Salmon, Never a Wasted Journey
- Emily Trumble, Encore Travel
Business Travel Agent of the Year
Sponsored by Travelport
Winner: Leanne Roberts, Diversity Travel
- Brett Gerrett, Isleworth Travel Management
- Lauren Townsend, Your Travel
Call Centre Agent of the Year
Sponsored by Hayes & Jarvis
Winner: David Pettigrew, Cruise1st
- Elsa (Emma) Attwood, Bolsover Cruise Club
- Emma Bailey, Blue Bay Travel
- Sarah-Jane Campbell, Blue Bay Travel
- Paul Evetts, MagicBreaks
- Nick Peacock-Verrell, Loveholidays
- Jamie White, STA Travel
Cruise Agent of the Year
Sponsored by Celebrity Cruises
Winner: Gerald Buck, ROL Cruise
Highly commended: Martin Sandland-Owens, The Holiday Village
- Lynn Guest, Cruise Beyond (Oasis Travel)
- Mark Johnson, DisabledHolidays.com
- Poppy Outram, Bolsover Cruise Club
- Trevor Ridler, Baldwins Travel
- Stacey Williams, Six Star Cruises
Young Travel Agent of the Year
Sponsored by MSC Cruises
Winner: Shannon Waugh, The Travel Team
Highly commended: Joel Matthewman, Thomas Cook, Wombwell
- Alice Appleby, Westoe Travel
- Rebecca Beedham, Hays Travel, Metrocentre, Gateshead
- Louise Crawford, Oasis Travel, Ballyhackmore
- Constance Gammidge, Affinion International Travel
- Lucy Shipman, Thomas Cook, Peterborough
- Jessica Thomas, Travel House, Merthyr Tydfil
Manager of the Year
Sponsored by Travelsphere
Winner: Emma McHugh, Atlantic Travel, Letterkenny
Highly commended: Sarah Lavender, Affinion Travel
- Reanna Grant, Diversity Travel
- Rebecca Holt, Hays Travel, Chapeltown
- Zoe Franklin, Travel Club Elite
- Matthew Orvis, My Magic Holidays
- Helen Parry, Arundel Travel, Otley
- Vanessa Rowley, Barrhead Travel, Newcastle
Airline of the Year
Sponsored by SOUND
- Air Europa
- ANA - All Nippon Airways
- Delta Air Lines
- Ethiopian Airlines
- Etihad Airways
- Thomas Cook Airlines
UK/Irish Airport of the Year
Sponsored by Your Car Hire
Winner: Manchester Airport
- Birmingham Airport
- Bristol Airport
- George Best Belfast City Airport
- London Luton Airport
Bed Bank of the Year
Sponsored by El Al
Highly commended: Beds with Ease
- Excite Holidays
- Expedia TAAP
Holiday Essentials & Car Hire Company of the Year
Sponsored by Visit Tampa Bay
Winner: Holiday Extras
- Affordable Car Hire
- Excite Holidays
- Flexible Autos
- Holiday Taxis.com
Travel Technology Provider of the Year
Sponsored by Wendy Wu Tours
- Vertical Systems
Hotel & Resort Operator of the Year
Sponsored by Delta
Winner: Sandals Resorts
- Atmosphere Hotels & Resorts
- Club Med
- Jumeirah Hotels & Resorts
- LUX* Resorts & Hotels
- Palladium Hotel Group
UK Holidays Operator of the Year
Sponsored by City Sightseeing Worldwide
Escorted Touring Operator of the Year
Sponsored by ANA
Winner: G Adventures
- Exodus Travels
- Intrepid Travel
- Kuoni Travel
- Riviera Travel
- Saga Travel
- Titan Travel
- Wendy Wu Tours
Specialist Operator of the Year
Sponsored by Ecommpay
Winner: Africa & Beyond
- Club Med
- James Villas
- Just You
- Saga Travel
- Ski Independence
Destination Specialist of the Year
Sponsored by Ethiopian Airlines
Winner: InsideJapan Tours
- Beachcomber Tours
- Canadian Affair
- Cyplon Holidays
- Wendy Wu Tours
Tourist Board of the Year
Sponsored by Spinning Globe
Winner: Malta Tourism Authority
- Antigua & Barbuda Tourism Authority
- Abu Dhabi Dept of Tourism & Culture
- Barbados Tourism Marketing Inc.
- South African Tourism
- St. Kitts Tourism Authority
- Tourism Australia
Boutique Cruise Line of the Year
Sponsored by Travelpack
- Azamara Club Cruises
- G Adventures
- Oceania Cruises
- Silversea Cruises
- Windstar Cruises
River Cruise Line of the Year
Sponsored by Hoseasons
- Amadeus River Cruises
- APT Travel Group
- A-rosa River Cruises
- Avalon Waterways
- Riviera Travel
- Scenic & Emerald Waterways
- Uniworld Boutique River Cruise Collection
Ocean Cruise Line of the Year (mainstream)
Sponsored by Gran Canaria
Winner: Celebrity Cruises
Highly commended: MCS Cruises
- Cunard Cruise Line
- Norwegian Cruise Line
Tour Operator of the Year
Sponsored by Vertical Systems
Winner: Gold Medal
- Classic Collection Holidays
- Emirates Holidays
- If Only...
- Travel 2
Supplier Sales Team of the Year
Sponsored by: Air Transat
Winner: Celebrity Cruises
Highly commended: Sandals Resorts
- Flexible Autos
- Gold Medal and Travel 2
- If Only...
- Latin Routes/Polar Routes
On The Road Hero
Sponsored by Harp Wallen
Winner: Martin Maclaren, Beachcomber Tours
- Carly Charteris, Premier Holidays
- Neil Davies, Celebrity Cruises
- Neil Read, Sandals
- Michael Richards, Celebrity Cruises
- Danielle Weller, MSC Cruises
Travel Company of the Year
Sponsored by: SNCF
Winner: Celebrity Cruises
- If Only…
- MSC Cruises
- Sandals Resorts
PR & Representation Company of the Year
Sponsored by Bristol Airport
Winner: The Brighter Group
- Four Communications
- Rooster PR
- Siren Communications
- SLC Representation
Responsible Travel Initiative of the Year
Sponsored by A-ROSA and Shearings
Winner: Intrepid Travel's female tour leaders project
Highly commended: Hurtigruten's hybrid-fuel expedition ship
- Celebrity Cruises' new Galapagos ship, Flora
- G Adventures' Ripple Score ratings
- Intrepid Group's climate positivity strategy
- Kuoni's Stay Beautiful initiative
- Trafalgar Tours' plastic reduction strategy
- Tui's plastic reduction strategy
LGBT-friendly Company of the Year
Sponsored by Malta Tourism Authority
Winner: Flight Centre
- Advantage Travel Partnership
- Celebrity Cruises
- Thomas Cook Airlines
- Travel Designers
Outstanding Contribution to Travel award
Sponsored by Silversea
Winner: Derek Jones, CEO, Der Touristik
When and where do the TTG Travel Awards 2019 take place?
The awards ceremony takes place on Monday 16 September 2019 at the Lyceum Theatre, with all guests being invited to the after-party at The Savoy London.
What are the timings of the TTG Travel Awards 2019?
- 6.30pm: Drinks Reception at The Lyceum Theatre
- 7.15pm: Awards presentation commences
- 9.15pm: Awards presentation finishes
- 9.30pm: After-party at The Savoy London
- 1:00am: Carriages
How much does it cost to attend?
Supplier tickets (including £5 charity donation):
- Early bird rate: £260 (+VAT) until May 31, 2019
- Standard rate: £275 (+VAT)
- Group discount: Five tickets for the price of four £1,100 (+VAT)
Agent tickets (including £5 charity donation): £99 (+VAT) MUST BE PURCHASED BY TRAVEL AGENCY STAFF
What’s the dress code?
The dress code is strictly glamorous black-tie.
Entering the awards
Why should I enter the TTG Travel Awards?
The TTG Travel Awards creates the opportunity to be recognised as the best supplier or agent in the UK and Ireland travel industry. The entry and judging process widely regarded as being the toughest in the business to win, while the awards ceremony itself is renowned for breaking the mould.
I am a SUPPLIER, what categories can I enter and what’s the criteria for each of them?
We have 16 categories that you can put yourself forward for, with a different criteria for each. There are some restrictions on how many categories you can enter so please read these criteria very carefully.
The categories include:
- Airline of the Year
- UK/Irish Airport of the Year
- Bed Bank of the Year
- Holiday Essentials and Car Hire Company of the Year
- Travel Technology Company of the Year
- UK Holidays Operator of the Year
- Escorted Touring Operator of the Year
- Specialist Operator of the Year
- Destination Specialist of the Year**
- Tour Operator of the Year (mainstream)
- Hotel & Resort Operator of the Year
- Tourist Board of the Year
- Boutique Cruise Line of the Year***
- River Cruise Line of the Year
- Ocean Cruise Line of the Year (mainstream)
- Supplier Sales Team of the Year
I am a TRAVEL AGENT, what categories can I enter and what’s the criteria for each of them?
There are seven agent categories you can enter using the online submission form. Please read the category criteria carefully before entering.
- Cruise Agent of the Year
- Young Travel Agent of the Year
- Homeworker of the Year
- Call Centre Agent of the Year
- Manager of the Year
- High Street Agent of the Year
- Business Travel Agent of the Year
I am a PR & REPRESENTATION COMPANY, what categories can I enter and what’s the criteria for each of them?
You are invited to enter our PR & Representation Company of the Year category. Please note that this is the travel "trade" awards you need to work with travel agents in either a PR or marketing capacity for your client/s, and will need to give a trade-relevant campaign as your example.
How much does it cost to enter the TTG Travel Awards 2019?
If you’re a supplier: £199 (+VAT), if you're one of the highest-rated supplier, following the agent ratings taking place.
If you’re an agent: all entries are FREE to submit.
If you’re a PR & Representation company: £199 (+VAT)
How do I enter and what are the deadlines?
Entries must be submitted online and can be accessed using the below links.
- Register as a supplier – entry deadline Friday 5 April, 2019
- Enter as an agent – entry deadline Friday 14 June, 2019
- Enter as a PR & Representation Company – entry deadline Friday 7 June, 2019
What’s the judging process?
If you’re a supplier: you will be rated by our travel agent audience. The highest-rated in each category will then be asked to complete a submission form online and pay £199 (+VAT). A panel of judges (predominantly agents) will then assess your entry to choose a winner.
If you’re an agent: your online submission will be assessed by a panel of suppliers.
If you’re a PR & Representation company: your online submission will be assessed by a panel of industry experts and journalists.
When will the shortlist be announced?
The TTG Travel Awards shortlist will be announced on Wednesday 3 July 2019.
For sponsorship enquiries, please contact Matt Roclawski on firstname.lastname@example.org.
Norwegian Cruise Line is the innovator in cruise travel with a 50-year history of breaking the boundaries of traditional cruising. Most notably, Norwegian revolutionized the cruise industry by offering guests the freedom and flexibility to design their ideal cruise vacation on their schedule.
Today, Norwegian invites guests to enjoy a relaxed, resort style cruise vacation on some of the newest and most contemporary ships at sea with a wide variety of accommodation options, including The Haven by Norwegian®, a luxury enclave with suites, private pools and dining, concierge service and personal butlers.
Recently, the line was named “Europe’s Leading Cruise Line” for the ninth consecutive year, as well as “Caribbean’s Leading Cruise Line” for the fourthtime and “World’s Leading Large Ship Cruise Line” for the fifth straight year by the World Travel Awards. Norwegian will introduce three new “Breakaway Plus” Class cruise ships through 2019 and has four additional ships on order for delivery beginning in 2022, with an option to introduce two more ships in 2026 and 2027.
Air Transat was named World’s Best Leisure Airline at the 2019 Skytrax World Airline Awards, for a second consecutive year. Connecting Canada to the UK for over 30 years, Air Transat flies from London, Manchester, Glasgow and Dublin to Toronto, Vancouver, Calgary and Montreal.
Offering a friendly and comfortable service, great value fares, and a free Kids Club to make family travel fun, Canada starts on board with Canadian drinks, snacks, inflight entertainment, and gourmet meals by Quebec chef Daniel Vézina in Club Class, an exclusive 12 seat premium cabin.
Annually, the airline carries some 5 million passengers to approximately 60 destinations in more than 25 countries. Air Transat is a business unit of Transat A.T. Inc., a leading integrated international tourism company specializing in holiday travel and offering vacation packages, hotel stays and air travel. Transat was awarded Travelife certification in 2018 in recognition of its commitment to sustainable development. Based in Montreal, it has 5,000 employees.
ANA (All Nippon Airways) is Japan’s largest airline which has been awarded a 5-star rating from Skytrax for six consecutive years. ANA was named ‘Business Airline of the Year’ and ’Best CSR Programme’ at the Business Travel Awards 2018. Operating seven daily flights from Europe (London, Paris, Frankfurt, Munich, Dusseldorf and Brussels) to Tokyo, ANA connects passengers with Japan’s largest domestic network and 42 international cities beyond.
ANA’s internationally renowned service is all by design. The ethos of ‘omotenashi’ (hospitality) brings care and attention to detail into everything it does, and has led the airline to prevail over its 5-star competitors, receiving ‘World’s Best Airline Cabin Cleanliness’ and ‘Best Airline Staff in Asia’ at the 2018 World Airline Awards.
A-Rosa & Shearings
A-ROSA copy - A-ROSA River Cruises prides itself in being all about choice and flexibility, sailing on Europe’s most beautiful river - the Danube, Rhine, Main, Moselle, Seine, Rhône, Saône and Douro. Each ship boasts flexible dining which allows guests to dine whenever the restaurant is open, all-inclusive drinks around the clock plus spacious cabins, a sauna, gym and full service professional spa. For 2021, A-ROSA River Cruises has ordered a groundbreaking new E-Motion ship designed specifically to appeal to families and multi-generational guests and features new onboard technology to reduce the line’s environmental footprint.
Shearings copy - Shearings Holiday is the UK’s largest escorted tour operator, offering a broad range of holidays and hotel breaks to more than 200 destinations across the UK, Europe and Worldwide. With over 100 years' experience of planning and providing holidays, Shearings cater for diverse tastes and budgets and offer holidays by air, rail, coach and river cruise. They offer an unrivalled range of expertly planned itineraries throughout the year, with everything from two-day weekend breaks to 30-day escorted tours.
Aviate, the UK’s leading Inclusive Tour flight consolidator.
Part of Travel Innovation Group, Aviate was launched in 2009 as a trade-only flights specialist, offering nett leisure fares on behalf of several major airlines. Following on from this success, Aviate Groups was launched in 2012. Working with both trade and the general public. The Aviate Groups team offer a second-to-none service and are committed to providing the best group flights booking service in the industry.
We now work with over 55 of the most well-known and trusted airlines across the globe, including each of the top 10 airlines in the world, as rated by Skytrax in 2018.
We offer a range of: Inclusive Tour (IT), Published, Seat Only, Cruise and Regional Flying fares to over 1000 UK tour operators.
Beds With Ease is a leading provider of accommodation, working exclusively with travel agents. We distribute accommodation to our valued agent partners, while simplifying the customer experience across all its touchpoints. We have an extensive portfolio sourced through a dedicated team of experienced buyers. This gives our agent partners access to the best offers and rates. We are continually expanding our portfolio of hotels. We offer a large range from budget 3* to luxury 5* with the emphasis very much on quality.
We work with a number of large hotel chains enabling us to give our clients access to the most popular hotels at great prices.
Birmingham Airport is the UK’s third largest airport outside London, and the UK’s seventh largest overall.
It handles c13m passengers a year and c35m people live within its two-hour catchment – half the population of the UK.
As the Midlands’ largest airport, it serves more than 150 direct scheduled and charter routes and offers an additional 340 possible connections worldwide.
Over the last 10 years, Birmingham Airport has invested more than £300m to develop its infrastructure.
It is one of the West Midlands’ largest employers, creating jobs for 30,900 people across the West Midlands and adding £1.5bn in GVA to the regional economy.
Sitting in the centre of the country’s road and rail network means that it is one of the UK’s most accessible airports.
When HS2 opens, the rail journey between Birmingham Airport and central London will reduce from the current 70 minutes to 38 minutes as it becomes the UK’s first and only high-speed connected airport, increasing the two-hour catchment to 45m people.
Over the course of several months, the Airport consulted on its draft Master Plan which outlines how the airport will invest £500m over the next 15 years, growing to serve 18m passengers a year, generating £2.1b to the regional economy annually and supporting 34,000 jobs by 2033. For more information on the draft Master Plan please visit: www.bhxmasterplan.co.uk
In 2018, Birmingham Airport was awarded the Best UK Airport for airports above 10 million passengers a year by the Airport Operators Association and was also ranked second behind only Heathrow Terminal 5 in the Which? report on large UK airports. Netflights.com also awarded Birmingham Airport the most family friendly airport in the UK and Ireland.
Bourne Leisure is the largest provider of holidays and holiday home ownership in the UK, operating 55 parks, resorts and hotels largely located on the coastline of Great Britain. Our brands are amongst the most recognised within the UK holiday market, and we operate leisure assets on 6,500 acres of some of the best leisure retail estate in the country.
Butlin’s offers a family product with emphasis on providing quality family time and live music weekends. Butlin’s has three resorts located in Bognor Regis, Minehead and Skegness.
Haven operate award winning family focussed caravan parks around the coast of Britain and are the largest operator of caravan parks in the UK with in excess of 37,000 pitches across 38 parks.
Warner Leisure Hotels is the UK’s only ‘grown up’ hotel chain providing guests with child-free short breaks across an eclectic collection of 14 countryside and coastal hotels and villages.
Bristol Airport is the South West’s gateway to the world, serving 126 direct destinations, with hundreds more accessible via frequent flights to major international hubs.
Bristol is home to easyJet and Ryanair bases, alongside year-round charter operations by Thomas Cook and TUI. Last year’s highlights included TUI’s launch of long-haul flights to Florida and Mexico on the 787 Dreamliner, new Thomas Cook destinations in Egypt, Bulgaria and Cyprus, and the return of British Airways to the region for the first time in a decade with summer services to Spain and Italy.
Investment in facilities, including an extended security search area, an enlarged immigration hall and a new car park reception centre, has helped Bristol Airport increase passenger numbers to more than eight million a year while maintaining strong customer satisfaction scores. Working with the travel trade remains a priority, with initiatives including a ‘hub’ incentive scheme and a dedicated Facebook group for local agents.
We're the UK's leading tour operator to Canada.
We've invested decades exploring Canada from coast to coast - finding gems we know you’ll love - so that our expert advisers can design award-winning holidays tailored to you.
Chat with us for advice and we'll show you the insider's Canada. We know the best restaurants, the hidden attractions and the hotels with unbeatable views.
We're so confident in our expert service and prices that if you do find the same Canadian holiday elsewhere for cheaper, we'll match it.
Catalonia, with its capital Barcelona, is a Mediterranean destination with a millenary history, its own culture and language, a wealthy historical and natural heritage and a temperate and mild Mediterranean climate, characterised by dry, warm summers and moderately cool winters. Thanks to its scenic variety, Catalonia has become an appealing destination for many travellers. Now, furthermore, visiting Catalonia can become a sustainable experience from an environmental point of view and socially inclusive. The commitment of the Catalan Tourist Board, is based on offering visitors the added value which responsible tourism represents, with products, services and experiences that encourage accessibility and economic, environmental and social sustainability.
Come on in. To a world filled with possibilities. Where the bar is made of ice, and the top deck made of grass. Where you can visit a new destination every day and immerse yourself in each of them. A world where you’ll discover the true meaning of nouvelle cuisine, and find its perfectly paired vintage. Where ‘me time’ is all the time.
From far-off cities to far-flung shores, our world is wonderfully diverse in every direction. With one of-a-kind shore excursions, longer overnight stays, stylishly designed staterooms that’ll make you feel right at home, and a host of exclusive extras – welcome to a different view of the world, and a sale that makes a world of difference too.
City Sightseeing Worldwide is the leading multinational open-top double-decker bus tour operator located in over 100 cities on all six continents. Since first opening in 1999, the company has expanded and is fast becoming an in-destination experience supplier. Recently, City Sightseeing Worldwide has become one-stop shop for city experiences, with added products including admission to tourist activities such as monuments and museums and attractions along with its already popular products such as boats, sightseeing trains, and guided walking tours. The company’s goal is to satisfy the expectations of millions of travellers that every year choose the company to discover, explore, and enjoy popular worldwide destinations, such as New York, San Francisco, Edinburgh, Prague, Athens, and Seoul.
With 65 years of experience, Club Med is a worldwide leader and pioneer in all-inclusive premium holidays, providing the most comprehensive package on the market in 70 unbeatable locations. You can be sure that your customers are getting value for their money with everything being included. Look forward to the full-board gourmet cuisine, premium drinks and open bar, wide-range of activities and sports with quality equipment and entertainment for the whole family. In our Ski Resort, ski lift passes and all-level ski lessons with expert mountain guides are also included! Minimize the stress of planning that perfect break with Club Med.
Delta Air Lines is the U.S. global airline leader in products, services, innovation, reliability and customer experience. Powered by its 80,000 people around the world, Delta continues to invest billions in its people, improving the air travel experience and generating industry-leading shareholder returns. Delta serves nearly 200 million people every year, taking customers across its industry-leading global network to more than 300 destinations in over 50 countries. Headquartered in Atlanta, Delta offers more than 5,000 daily departures and as many as 15,000 affiliated departures including the premier SkyTeam alliance, of which Delta is a founding member. Through its innovative alliances with Virgin Atlantic, Aeromexico, Air France-KLM, Alitalia, WestJet and more, Delta is bringing enhanced choice and competition to customers worldwide. Delta has been recognized as a Fortune’s top 50 Most Admired Companies in addition to being named the most admired airline for the eighth time in nine years.
ECOMMPAY is an international payment service provider and direct card acquirer. We work with medium and large businesses looking to improve efficiencies, diversify risks, streamline the payment journey, and expand into new markets.
Our full stack technological solution, engineered by a team of 200+ software developers, combines the following features within a single, seamless integration:
- Debit and credit card acquiring
- 100+ alternative payment methods
- Proprietary risk management technologies
- Innovative products, including OneClick Payment, payment links, split payments, and recurring payments
Each client also receives a dedicated support team:
- An experienced account manager intimately familiar with the specifics of your market sector to consult on industry trends
- Tech specialists available 24/7 to react immediately to any queries or concerns
- Highly qualified risk analysts to configure the settings of our FraudStop system to your risk profile, as well as to monitor incoming transactions and create bespoke reports on patterns of fraudulent activity
Ethiopian Airlines is a multi-award winning airline, Star Alliance member, with a SKYTRAX World Airline rating of 4-stars. The airline is also recognised for having one of the youngest fleet in the aviation industry with aircraft an average age of 5 years.
Ethiopian first began operating in the UK back in 1973. Today Ethiopian offers a daily service from London Heathrow and a 4 times weekly service from Manchester to its hub in Addis Ababa, Ethiopia.
From Addis Ababa, Ethiopian offers onward connections to 121 international destinations, 61 of those across the continent of Africa and within Ethiopia, to 22 domestic routes making it the largest domestic network of any African country.
Back in 2010 when Ethiopian launched their ‘Vision 2025’ plan to become the leading aviation group in Africa, they were the 4th largest airline. Today, Ethiopian is the largest airline in Africa.
EL AL Airlines, Israel’s national carrier, proudly offers more non-stop flights than any other carrier to/from Israel with up to total of 30 weekly direct flights from 3 UK airports - London Heathrow, Luton and Manchester Airports, embodying Israel’s values of innovation, warmth and its genuine Israeli hospitality.
Our route expansion momentum does not stop here. This year, we’ve added Tel Aviv to Nice, Las Vegas, San Francisco, Orlando and Chicago.
From March 2020, EL AL Will Be the First Airline to Offer Nonstop Scheduled Flights from Tel Aviv to Tokyo with 3 weekly flights on our new 787 Dreamliner.
With a full Boeing fleet, EL AL operates the 787-Dreamliner aircrafts from London Heathrow, 3 cabins to choose from – Business, Premium & Economy.
Our Premium offers spacious seating and a greater seat recline, a 13″ high quality HD screens, pampering service in a separate cabin and extra baggage allowance.
EL AL introduced a new pricing model for Economy Class tickets from Tel Aviv to all European, Far Eastern and South African destinations, enabling passengers to customize their flight package and fly at attractive rates.
The new model is based on 3 different family branded fares: Lite, Classic & Flex together.
We also introduced Six Freedom Fares from the UK to the Far East and South Africa in Business and Economy Class with free stopover in Tel Aviv.
Since our launch in 1994, we’ve taken over 170 million passengers across the Channel between London and some of Europe’s most exciting cities, including Paris, Lille and Brussels.
As well as bringing continental culture a little closer to home, we continue to work hard to revolutionise train travel. And it’s an exciting time for us – we’ve unveiled a fleet of state-of-the-art trains in the last few years and launched a direct route from London to Amsterdam.
But our success isn’t just founded on our trains or our routes. It’s thanks to our people. We work across four countries as one team, with staff in roles in stations, depots, offices and onboard.
The diversity of our team makes Eurostar what it is. It brings with it different perspectives, skills, ideas and experiences. That’s why we’re committed to recruiting talent from across society and championing a culture of openness and inclusivity.
Expedia TAAP empowers agents and increases efficiency with a ready-built, web-based booking platform that combines accommodations, flights, car rentals, and activities.
We understand you want to offer the perfect trip for your travellers, at the best price and to do so effortlessly.
The Expedia Travel Agent Affiliate program gives you access to a wide breadth of quality travel products, impressive rates, last- minute availability, and a world-class booking experience for agents.
- 600,000+ accommodations in 200+ countries
- 35+ types of accommodation including vacation rentals
- 500+ airlines including low-cost carriers, covering 6,500+ airports
- 175+ car rental companies with a presence in 3,000+ locations
- 35,000+ tours, activities, attractions, and adventures
Together, Gold Medal and Travel 2 offer 80 years of expertise in providing tailor-made holidays for independent travel agent partners.
With an extensive portfolio range, we offer everything you could possibly need to create the perfect holiday, including; long haul getaways, cruising and touring options plus short haul and long haul luxury escapes - all specifically designed for your customers’ requirements. Our longstanding relationships with key suppliers such as airlines, hotel chains, car hire, cruising and touring companies, combined with the buying power of Gold Medal and Travel 2, ensures we can secure exclusive deals to showcase the most competitive prices in the market.
Not only that, in true Gold Medal and Travel 2 style, we thank our agent partners with an exciting variety of FAM trip opportunities, holidays, prizes and reward schemes. We also provide training programmes to help you gain additional knowledge and selling tips for those all important bookings.
Gran Canaria is known as a ‘Continent in miniature’ alive with varied natural beauty, from the stunning dunes of Maspalomas to the volcanic interior.
Its perfect climate makes it a year round holiday paradise. This beautiful island has a great offer of luxury resorts as well as boutique hotels and all the comfort and service for the most demanding clients. A great choice of spa centres and magnificent golf courses complement this luxury offer. Spend a few days in the capital, Las Palmas de Gran Canaria, a city with an interesting heritage and charming old quarter combined with fabulous gastronomy and amazing new aquarium “Poem to the sea”. Those wanting a more authentic experience should climb the scenic roads in serpentine twists up into the spectacular central massif, where they can enjoy beautiful walks and plenty of star gazing opportunities.
We specialise in executive recruitment for the travel, tourism, hospitality, luxury retail & Lifestyle sectors - throughout the world, thanks to our new APAC office in Hong Kong. We know the players and companies and invest time getting to know candidates and clients in equal measure.
By specialising, we stay firmly in our area of expertise, doing what we love. This ensure a swift, cost effective and perfect placement whether it's permanent or interim. With so many new variables and shifting dynamics in the industry, now more than ever we understand that everyone needs a customised service.
When it comes to the travel and tourism industry, trust us when we say we have been living and breathing it for long enough to know our way around. We recently celebrated our 23rd birthday and we have seen new opportunities consistently emerging in all sectors of the industry. We love change and there has never been a more exciting time for us to introduce you to our way of thinking about recruitment and our global approach.
Hayes & Jarvis have been creating holidays for over six decades having started back in 1952. Specialising in tailormade, multicentre luxury breaks we offer destinations that span the globe and experiences that will fulfil every need of your customer. Our teams have unrivalled knowledge of our destinations and we pride ourselves on delivering the best in customer service.
Our travel experiences mean you can be sure to have all the back up and knowledge on hand in order to secure your customer’s booking. Being one of the leaders in the luxury market we also have access to some amazing deals from our airline and accommodation partners so whether that’s free nights, room or flight upgrades then be sure to ask one of the team what we have available. We look forward to helping you secure that next luxury booking…
Holiday Extras is the UK market leader for travel add-ons, with over 4 million bookings made last year alone. We specialise in the essential extras that every traveller needs to travel better: airport parking, airport hotels, airport lounges, fast-track, car hire, airport transfers, travel insurance plus much more. We’ve been around for 35 years now, and every year we help millions of customers make their trip a better trip.
As well as being an innovative, tech-focused company Holiday Extras is also award-winning, most recently taking home the awards for ‘Car Hire Supplier of the Year’ and ‘Holiday Essentials Company of the Year’ at the 2017 TTG Travel Awards. 2018 also marked 12 years of Holiday Extras being in the Sunday Times Top 100 Best Companies to Work For - a first in the travel industry"
Whatever your reason to getaway, whether a romantic break, birthday celebration or time to relax and unwind, a short break away in the UK is perfect for any occasion.
Hoseasons offer a fantastic choice of self-catering holiday accommodation from luxury lodges & quaint, quirky cottages to boating on the broads or breaks at traditional seaside caravan resorts - we have something to suit every occasion, taste & pocket! Think Evermore Lodge Holidays, all designed with families in mind with home from home comforts, Autograph Lodge Holidays for Mini-Moons or Anniversaries, offering luxury lodges with your own outdoor hot tub or Bouja Luxury Boutique Breaks for something a little different and quirky.
Hoseasons are the home of hot tub holidays, with over 3,100 hot tub lodges to choose from you’ll be sure to find your very own hot tub heaven. What’s more, many of these accommodations are pet friendly so now you can take the whole family.
Jet2holidays is the UK’s second largest tour operator, and is a winner of prestigious awards for delivering outstanding trade sales relations and customer service, as voted for by both independent travel agents and customers alike.
We offer great value ATOL protected package holidays to over 500 resorts across Europe, the Canaries and the Mediterranean from nine UK airports.
With a choice of over 4,000 directly contracted 2-5 star hotels, return Jet2.com flights, 22kg baggage, transfers, and ATOL Protection included in all packages, we really do offer package holidays you can trust!
On top of that we offer Free Child Places, Infants Go Free, free Resort Flight Check-In® and a team of dedicated in-resort Customer Helpers, all for a low £60 per person deposit.
Our choice of holidays keeps on growing, and includes three brand new destinations for Summer 19 (Bourgas in Bulgaria, Chania in Crete, and Izmir in Turkey). We also have seven specialist brochures that give a taster of each range: Summer Holidays, Winter Holidays, Family Holidays, Jet2Villas, Indulgent Escapes, On Tour and Jet2CityBreaks.
If you are an independent travel agent and you are interested in finding out about how you can work in partnership with Jet2holidays to grow your business, please visit our dedicated trade site: trade.jet2holidays.com
According to the World Economic Forum, Malta tops the global list of 136 countries for the priority given to tourism by Government.
The Malta Tourism Authority is its vehicle for promoting the Maltese Islands to international travellers. The ninth smallest country in the World, Malta’s climate, history, hospitality and truly Mediterranean way of life makes it a wonderful choice for visitors of all ages seeking sun, sea, culture, gastronomy, nightlife, activities and events. For 2018 Malta is ranked 6th by Lonely Planet, 6th by Conde Nast Traveler, 4th by Rough Guides and 2nd by Diver Magazine as the best place to visit in the World. Malta also ranks 1st out of 49 European Countries for its tolerance of the LGBT community in the 2016 and 2017 ILGA Rainbow Index. We thank the British and Irish travel industry for its support in promoting Malta and its sister islands, Gozo and Comino.
As a family-owned company with a seafaring history that goes back over three centuries, we have a passion for exploring the world by sea. It’s a passion you can sense in the expertise of our captains and crews, in the elegant and innovative design of our ships, and in the breadth of our itineraries. And you can see it, hear it and taste it in everything we do on board, from the freshness of the cuisine to the richness of the entertainment, thanks also to our best-in-class partnerships, established to offer you the best experience. This passion is what drives our dedication to excellence, and our respect for all of our Guests. That's what makes us different and what makes every MSC cruise a truly unique experience.
Renowned for extraordinary worldwide voyages aboard intimate, all-inclusive ships, Silversea is an ultra-luxury cruise line that offers unparalleled service and superlative comfort. Sailing to over 900 destinations spanning all seven continents, Silversea takes you to more destinations than any other cruise line. Our intimate, luxury ships glide into secluded ports inaccessible to larger ships. All-suite and spacious ocean-view accommodation comes with butler service. Beautifully appointed lounges and bars offer an elegant yet relaxed ambience. Fine dining; beverages including wines, beers and spirits; onboard gratuities and free WiFi are always included. For the curious traveller, Silversea Expeditions offer unique, awe-inspiring journeys to some of the world’s most exotic destinations, including Antarctica and the Galápagos Islands, aboard our fleet of expedition vessels. Discover the art of luxury travel as perfected by Silversea Cruises. Silversea now include economy class flights and overseas transfers on almost all of their voyages; and on Mediterranean and Northern Europe voyages they include Business Class flights.
SNCF Mobilités is the official European distribution channel of the French railways (SNCF) for high-speed and conventional rail travel throughout France and Europe.
TGV Inoui, Intercités trains, TER trains as well as Eurostar, Thalys, TGV Lyria, TGV France Spain and TGV France-Italy can also booked either via any GDS as well as the recently launched SNCF’s Trade Website: agents-uk.mytraintravel.com/. Groups are also available via both sales channels for groups of 10 or more.
SOUND is an integrated marketing and PR agency created by a group of likeminded former colleagues with extensive experience of working with travel and leisure brands – on the agency and the client side.
We understand the challenges brands face and supported by our teams of specialists, our integrated approach to planning and implementation delivers measurable solutions that meet communications objectives.
Covering strategy, creative, media buying and PR, our joined-up approach makes working with us on the development and delivery of your campaigns straight-forward. And our integrated reporting gives you a complete picture of how effectively your activity is performing.
This all leads to better planning, better targeting, better buying, better work, and better results for your business.
This is a partnership founded on expertise and mutual trust. No egos. No channel bias.
Just a desire to do good work and produce the best possible results for your brand.
VFam, the new digital learning platform, powered by Spinning Globe, is an innovative and highly engaging learning experience that delivers destination and product information to the travel trade effectively and efficiently, empowering the user with knowledge that supports and invigorates the sales process.
In-depth research with Tour Operators, Travel Agents and Tourist Boards led to the creation of the VFam, which has been designed in the same mould as a physical fam trip, delivering linear journeys that agents can use to increase their destination knowledge and help increase the value of a sale.
VFams are created using quality imagery, video and 360-degree content, supported with short but highly relevant text in any language. Agents can train on a destination, product or attraction as If they were there in person.
VFam, powered by Spinning Globe, has been created to educate the travel industry by delivering a more engaging, rewarding and profitable training experience across the world.
The hip, urban heart of Florida’s Gulf coast beats in Tampa Bay. Bask in the warm sun, exciting fun, and rich culture that make Tampa Bay Florida’s most diverse vacation destination. Experience everything from heart-pumping thrills to waterfront sunsets. Savor local flavors from the country’s most creative chefs. Stroll the Tampa Riverwalk, which links restaurants, parks and cultural centers like gems on a string. Step into the past in Ybor City, where Cuban artisans hand-roll cigars as they have since 1885. Revel in the spirit of Gasparilla, Tampa Bay’s annual pirate-themed party and all the festivals that follow. Treasure awaits.
Travelpack are a family owned and operated business, we have been established since 1982. Building strong relationships with suppliers has allowed us to offer our travel agent partners competitive rates on worldwide flights, hotels, holidays, tours, tailor-made holidays, car hire, cruise, excursions, sports and event tickets. We understand the challenges posed to our partners and do our utmost to help them secure every booking.
Our team of well travelled experts have the knowledge to arrange complex tailor-made itineraries to our core destinations; Canada, USA, India, the Far East, Africa, South America, Australasia and Europe. Travelpack have access to a wide range of suppliers and products including sports & events tickets, Viator excursions and experiences which are fully commissionable to our partners.
Our unique blend of suppliers and processes, allows us access to very niche products and help our travel agent partners secure booking they would normally not.
Travelport is a Travel Commerce Platform providing distribution, technology, payment, mobile and other solutions for the global travel and tourism industry. With a presence in approximately 180 countries, and approximately 4,000 employees, our 2016 net revenue was over $2.3 billion. Travelport is comprised of:
- A Travel Commerce Platform through which it facilitates travel commerce by connecting the world’s leading travel providers with online and offline travel buyers in a proprietary business-to-business (B2B) travel marketplace. Travelport has a leadership position in airline merchandising, hotel content and rate distribution, mobile travel commerce and a pioneering B2B payment solution that addresses the needs of travel intermediaries to efficiently and securely settle travel transactions.
Technology Services through which it provides critical IT services to airlines, such as shopping, ticketing, departure control and other solutions, enabling them to focus on their core business competencies and reduce costs.
Holiday of a lifetime, every time.
Incredible destinations, unique experiences, Guaranteed Departures, early booking Price Promise, Price Match Guarantee and world-class tour managers are all what makes Travelsphere stand out in the escorted tours market.
Travelsphere has specialised in providing escorted tours across the globe for over 50 years, and they still love to share their passion with like-minded people. Travelsphere offers tours to over 60 global destinations including new experiences to the Galapagos, Patagonia and across Europe.
In Travelsphere’s latest brochure there over 150 unique tours, including 21 to Italy, where Travelsphere is the market-leading specialist.
All Travelsphere holidays include flights, many of them from regional airports, local transfers, accommodation, with customers being looked after by a Travelsphere Tour Manager along with gaining insights from local guides.
Travelling with Travelsphere means getting under the skin of a destination and sharing experiences in good company.
Travelzoo® provides our 28 million members insider deals and one-of-a-kind experiences, each personally reviewed by one of our deal experts around the globe. With more than 25 offices worldwide, we have our finger on the pulse of outstanding travel, entertainment and lifestyle experiences. For over 20 years we have worked in partnership with more than 2,000 top suppliers – our long-standing relationships give Travelzoo members access to irresistible deals. Every Wednesday at 11am we send out our famous Top 20 newsletter, featuring the hottest deals in town.
Established in 1981 Vertical Systems have been a key supplier of travel technology for over 38 years. Best-known for the robust award winning Tarsc back software Vertical Systems now have a fully integrated product suite including vHub, vCrm, vSearch, vPay, vCruise and now the recently launched vTarsc. Vertical Systems pride themselves on offering Travel Technology by Travel People for Travel People.
Over the past year Vertical Systems have invested over 2-million pounds and made huge advances with their technology following a complete rebrand. All products now have a new slick and consistent design fully optimised for mobile. vHub offers single log in access to the suite of Verticals integrated products. Tour operators and hoteliers now have complete control of their hotel contracts - allocations, special offers and sales with Verticals vStock platform.
Vertical Systems’ young, dynamic team continue to innovate and support the industry with its portfolio of products-and are proud to be a TTG Sponsor.
For more information please visit verticalsystems.co.uk
Wendy Wu Tours is an award-winning tour specialist, offering a comprehensive range of escorted tours, private tours and tailor-made holidays to China, Southeast Asia, Japan, India and South America. Since Wendy’s first tour departed in 1994, they’ve been perfecting and diversifying their range of tours to capture the very essence of the destination, so you’re not just admiring the top sights but truly discovering them. Their guides are recognised as the best in the industry and they use their detailed expert knowledge and natural charm to create truly extraordinary on-tour experiences.
Their inspiring range of escorted group tours offer outstanding value – including all flights, accommodation, meals, excursions and entrance fees. They even include your visa – worth up to £200pp. As well as classic group tours, the company also offers more culturally immersive tours in their Immerse Yourself range, luxury journeys in their Exclusive Collection, tailormade holidays and river cruising holidays throughout Asia.
Headed by Ruth Bligh who has over 30 years' experience in the car hire business, starting with the formative years of Holiday Autos, Your Car Hire is a self-drive car hire broker with access to over 1 Million cars throughout the world.
We use only tried and tested suppliers who guarantee a certain level of service that we expect for our clients resulting in less than 1% complaint rate.
B2B only, our main objective is to offer competitive rates with a very personal and bespoke service tailored to the individual agent and tour operator.
Your Car Hire specifically targets those agents and operators whereby car hire is an integral part of the holiday rather than simply a means of transport.
Your Car Hire knows exactly what people want and more importantly, what they don't want.
We will change the way you feel about car hire. we promise.