Agent Matters: National Travel Agent Day special – 24 July

Three top agents – Peakes Travel Elite managing director Claire Moore; Henbury Travel owner Richard Slater; and TravelTime World director Jackie Steadman – joined the panel to discuss their careers in the retail travel sector, and reflect on what makes the service of an independent agent so valuable to consumers.

The trio also touched on some of the challenges facing the sector as the UK emerges from the coronavirus crisis, and some of the lengths to which they have gone to assist clients.