Cruise and Maritime Voyages’ chief executive and chairman Christian Verhounig has confirmed the line’s ship, Colombus, will be back in operation as soon as next Saturday, following an incident last week.
The ship suffered a technical issue after “minor contact with a foreign object” on Friday 31 May. It was cleared to sail after an inspection by surveyors and divers, but was later forced to return to port in the Netherlands.
Verhounig said: “Colombus is currently undergoing repairs and we expect her to be back in service ready for her Iceland voyage next Saturday.
“I want to take this opportunity to assure customers that I and everyone at CMV did everything in our power to make the experience as comfortable as possible.
“From the overwhelming support we have received on social media, I think we got the customer service right.”
Verhounig was speaking at an event to celebrate the line’s newest vessel Vasco Da Gama’s arrival in Tilbury in the UK. The ship was formally P&O Australia’s Pacific Eden and is deisgned for the German market.
He also teased the imminent launch of a new product.
“You must think we are teasing you with this ship [Vasco Da Gama], then sending her to the German market, but we will have something new for the UK market very soon, possibly even for 2020,” he said.
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