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Travel industry news

21 Jun 2019

BY James Chapple

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Norwegian launches 'gate-to-gate' Wi-Fi

Norwegian has launched “gate-go-gate” Wi-Fi, meaning passengers can log on as soon as they board.

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Norwegian launches 'gate-to-gate' Wi-Fi

Wi-Fi is available across all Norwegian routes, short-haul and long-haul, for the entire duration of the flight, from pushback to arrival.


Previously, passengers had had to wait for the aircraft to reach 10,000 feet before Wi-Fi was activated.


“We know how important it is for our passengers to have internet access,” said Kurt Simonsen, chief customer and digital officer.


“Until recently, flights were hour-long black holes when it comes to internet coverage. Now, Norwegian makes it possible to be online from the moment you board the aircraft.


“We launched free Wi-Fi onboard in 2011 and millions of passengers have been surfing the internet onboard, so are looking very much forward to offering the new gate-to-gate experience.”


Norwegian offers basic free Wi-Fi for web browsing and social media, and a premium high-speed connection for streaming.


The airline expects to have rolled out Wi-Fi to half of its Boeing 787-9 Dreamliner aircraft by 2020.

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