Passengers at Heathrow were left frustrated this weekend after British Airways’ new IT system suffered more issues.
TV presenter Philip Schofield took to Twitter following the check-in failure, venting his anger at the airline after he and his family missed their flight for their holiday. They were subsequently forced to return home.
If you're flying @British_Airways from Terminal 5 this evening... You'd better come early! \uD83D\uDE0F
— Phillip Schofield (@Schofe) July 17, 2016
Check in system down at @HeathrowAirport terminal 5 ... This is fun \uD83D\uDE23\uD83D\uDE23
— Phillip Schofield (@Schofe) July 17, 2016
Not one single member of staff to talk to @British_Airways ... What are you upgrading too? Windows 2.1?!!! pic.twitter.com/NOTToUsuuW
— Phillip Schofield (@Schofe) July 17, 2016