Tui is proposing the closure of 48 stores, with the hope that affected staff will join a new homeworking retail contact centre.
All staff at risk of redundancy (273) will be offered roles in other stores where there are vacancies, or in a new homeworking retail and contact centre team.
“We want to be in the best position to provide excellent customer service, whether it’s in a high street store, over the telephone or online, and will continue to put the customer at the heart of what we do,” said a statement.
“It is therefore imperative that we make these difficult cost decisions and do our best to look after our colleagues during such unprecedented uncertainty.”
The statement continued: “We believe Covid-19 has only strengthened a change in purchasing habits, with people looking to buy online or wishing to speak with travel experts from the comfort of their own home.
“We have world-class travel advisors at Tui, so we hope many of them will become homeworkers and continue to offer the personalised service we know our customers value.”
Tui said it will be providing approximately 290 new opportunities, broadly split between full and part-time roles.