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How travel should up its TikTok game to attract young consumers
Gen Zs – which make up 60% of users on TikTok – rely on the app when planning their getaways, according to a recent travel tech summit
Tempted to become a Hays homeworker? Here’s why
Cherie Richards, Hays Travel’s homeworking recruitment and business development lead, tells Madeleine Barber why being a Hays homeworker is a better business choice
How to stop cybercriminals infiltrating your IT systems
There are simple ways to safeguard against the very serious threat of hackers penetrating your network.
The five Instagram trends you need to master for your business
Memes, branded assets, pinned posts, reminders and reels – here’s how you do them all.
Seven key talking points for travel from Jeremy Hunt's spring Budget
Hunt admits growth-focused Budget won’t be enough to stop the economy contracting further – here are the key headlines for travel
How you can easily create a sustainable travel itinerary
A sustainable travel itinerary can reap rewards for clients, local communities and the planet. TTG’s Sustainable Travel Heroes share tips on creating one
Vertical agent smashes through £2m annual sales barrier – with months to spare
Pauline Ramsay, who works for Vertical’s homeworking brand Holiday Elite, has reached the £2m target two months before the end of the group’s financial year
"I am a travel agent and my other job is…"
InteleTravel has 11,500 agents in the UK and many combine their work as a travel advisor with other jobs.
Cruise app developer urges sector to target younger guests
My Kind of Cruise has reached 100,000 downloads in the first two months after launching
How to help your colleagues – and clients – through the menopause
It’s time to break the taboo on menopause, a topic all too often brushed under the carpet, leaving talented staff suffering and businesses exposed to risk.
Hays chief urges IG members to cut out rounding discounts
Woodall-Johnston, who has been chief operating officer since November 2020, reassured members their customers were unlikely to walk away if they stripped back small discounts
Making clients feel special every time key to retention, agents told
Behaviouralist Ken Hughes told Hays Independence Group members that if they reach into people’s lives and ’make them feel like there’s nobody else’, they would come back
Irene Hays: Huge opportunities ahead for agents as Brits keep spending on holidays
Hays Travel owner and chair Dame Irene Hays told Hays IG members to focus on profitable markets as wealthier Britons continue to splash money on holidays
Fraud in travel: We want to hear about your experiences
2023 has got off to a bumper start, but the trade has seen an uptick in anecdotal reports of fraud – TTG wants to hear about your experiences
Secrets of the top-performing Travel Counsellors
Success as an agent can be measured by customer feedback, referrals and turnover – these homeworkers have all three down to a fine art
Web provider claims new client every day as travel sales soar
Travelgenix sees agents embrace web sales as Covid business survivors gain in confidence
Hays Travel sees spike in homeworker applicants
Hays Travel sees increase in homeworker applicants following investment in staff and support
30 Under 30: Introducing ‘Ray of Sunshine’ Scott McCabe
Following in family footsteps, Oasis Travel’s project director Scott McCabe is determined to honour his mother’s legacy
You're hired! How apprentices can transform your business
We talk to Tui’s apprenticeship operations specialist Rebecca Barton about running a successful programme
Agents invited to become TTG Sustainable Travel Ambassadors
Agents are being invited to apply to become one of 20 TTG Sustainable Travel Ambassadors
10 steps for promoting diversity and inclusion in your business
Drive forward your company’s diversity and inclusion policy with these top tips from Tui UK’s wellness inclusion lead
The practical ways you can help put an end to plastic
Travel has declared war on single-use plastic. Find out how agents and suppliers can minimise its use throughout the client journey
How to be a more responsible and sustainable travel agent
Travel must become more responsible and sustainable, but how can agents achieve this and, just as importantly, measure their progress?
Top ways to incorporate diversity, inclusion and equality at work
How can you ensure everyone feels welcome? Find out how businesses are weaving diversity, equality and inclusion into their sustainable travel strategies