High street

Market Place Travel opens second branch with ‘beat any quote’ pledge

The two-branch TTG Top 50 agency said it will try to beat any holiday quote customers have seen elsewhere

Agency puts in round-the-clock shift to help customers stranded due to rail disruption

Westoe Travel booked new hotels and train tickets for most affected customers, but some travelled home in a hire car

How TTNG's snow-hit conference delivered pre-peaks positivity

Despite record snowfall causing major disruption in host city Munich, Travel Network Group conference delegates showed their resilience

Agent's cruise incentive car win 'means the world to my family'

Clubworld Travel’s Dawn McCaffrey scooped the grand prize in Royal Caribbean’s biggest-ever trade competition

Former Tui retail manager Sarah Guy to join Perfect Getaways as RSM

Guy returns to travel with the northwest-based agency after leaving the industry temporarily in September 2021 to take up a role with Holland & Barrett

Celebrity to target new-to-cruise agents with 'accessible' wave campaign

New-to-cruise agents will receive a £25 bonus payment from Celebrity Cruises every time they make three bookings during the wave season

Black Friday: What is it really worth to travel agents?

Consumer watchdog Which? says more ’genuine’ holiday discounts are helping drive consumer demand, but are agents feeling the positive effects of the annual bonanza?

Holiday price hikes to slow next summer, Tui predicts

Tui has given a confident outlook for 2024, with no let-up in demand – and with package price inflation lower than in 2023

Tui boss backs third-party retailers, but says app will go global

Tui has reiterated its faith in third-party agents, but has outlined plans to capture more commoditised sales via a global roll-out of its app

On the Beach: 'Our B2B brands can disrupt the tour operator space'

Chief executive Shaun Morton has told TTG that despite On the Beach Group’s online-led B2C model, its agent-focused Classic Collection and Classic Package brands could help it grow its total market share

Travel reaping rewards of positive 'turning point for consumer confidence'

Last month, year-on-year spending with travel agents increased by 9.2%, according to new data from Barclays, which said it had observed ’a turning point for consumer sentiment and confidence’

Baldwins to expand into new regions and launch homeworking division

Kent and Sussex-based miniple opens new branch in Grantham, with five more to follow over the next 18 months – along with the launch of a homeworking business

Why agents can't bank on travel being 'insulated' from the cost of living crisis forever

Despite an encouraging post-Covid rebound, and the recent Autumn Statement giving the nation’s finances a little boost, travel’s recovery remains fragile heading into Christmas and the new year

Celebrity unveils expanded educational programme with 1,000 agent places

The line is offering flights from Manchester and Gatwick in a bid to try and ease ongoing airlift issues, said EMEA vice-president Giles Hawke

How the 'heroes of the high street' set about becoming the heroes of the home office too

Dame Irene Hays tells TTG why the independent has put its faith in the strength of its homeworking operation this year, alongside its stellar retail arm

Latest Hays Travel branch to open 'in the heart of Leeds'

The UK’s largest independent agency will soft launch its Briggate branch in Leeds city centre next week

The travel trends and buzzwords agents can't afford to ignore next year

Who are Generation T? What’s the deal with ’shoulder shoppers’? And how do you court ’sustainability selectors’? Abta sought to demystify a number of emerging markets at its Travel Trends conference this week – here’s what agents need to know

Hays Travel's Coronation Street branch to open its doors next week

The independent’s tie-in with the world’s longest-running TV soap will see its Weartherfield store make its debut on Monday 4 December

Jet2 trade chief urges agents not to forget about the lates market during peaks

’Lates is the best marketing tool – clients are in the frame of mind to book,’ Alan Cross told TTG at the Jet2holidays conference in Antalya

New era of sustainable holiday demand imminent, Jet2 chief warns agents

Airline and operator to flag hotels that have achieved Global Sustainable Tourism Council certification in response to ’exponential’ growth in web searches for ’sustainable’, ’low-carbon’ and ’guilt-free’ holiday product

Jet2 reveals key trends driving average trade sales prices towards £1,000pp

Longer stays, coupled with more family and luxury bookings, has driven average sales prices per person with Jet2holidays up by £100 over the past year, general manager trade Lloyd Cross has revealed

Tui hails ‘double-digit’ rise in independent agent sales since trade push

In recent weeks, Tui has grown its trade sales team to 17, offered agents improved commercial terms and boosted call centre support

Dame Irene Hays: ‘We've acquired some exceptional people at Travel House’

Hays Travel owner reveals to TTG the independent’s plans for its latest acquisition, stressing the importance of an orderly transition and ensuring the Travel House team are ‘happy, confident and feel safe’

Hays Travel acquires south Wales miniple Travel House

Travel House, which has 16 shops across south Wales, became a member of the Hays Travel Independence Group in 2021