Independent

Irene Hays: ‘Nurturing new talent vital as customer routes to market change’

Hays told ITT conference delegates Hays Travel was now using more than 60 different dialects to make its social media content more engaging – and to latch on to social media sales trends

Scottish agency Travel Zing makes long-awaited return to high street

The agency closed its previous shop in Edinburgh during the pandemic but is back to meet increased demand for face-to-face service

Miles Morgan: 'I know what it's like not to hit your business plan by a barn door!'

After celebrated agency chief Miles Morgan last month revealed he will step away from travel, he tells Ed Robertson how he built – and sold – his empire

'It wasn't on the agenda': Yorkshire agency Total Travel explains 'unplanned' expansion to third location

Owner Katie Butler told TTG a third agency ’wasn’t on the agenda’ – until she visited the neighbouring town of Brighouse and fell in love with its pretty high street

Welsh agent’s first Patagonia tour to coincide with St David’s Day

The two-week trip will take in Buenos Aires, Iguazu Falls and Mendoza, and will be open to up to 50 people

'It will bring us to life!': homeworking agency Club Voyages to expand onto high street

Club Voyages founder Sam Ballard hopeful of opening the agency’s first branch in the south of Leicester in September once he has signed a lease

Jet2holidays to place agents at centre of renewed Love Island partnership

Airline and operator has created a range of dedicated marketing collateral for agents centring round its millennial Vibe brand, including window posters and merchandise, and there will be competitions too as well

Deben Travel says £80,000 shop move will give staff 'better quality of life'

The Woodbridge-based agency is moving to a new premises next week after 12 years at its existing site

Kellie Samuda launches new luxury travel company after industry break

Kellie Samuda has founded a new travel consultancy firm after leaving 360 Private Travel last year

Six things agents need to be aware of when selling cruises this summer

Hundreds of agents at Clia’s annual conference heard from industry leaders about potential sticking points ranging from sustainability and brand perception to the upcoming general election

Westoe Travel marks seventh anniversary of apprentice Chloe Rutherford's death

Agency once again taking parts in efforts throughout South Shields to remember Chloe and her partner Liam Curry, who were killed in the 2017 Manchester Arena bombing

Travel Counsellors reports record second quarter as sales hit £270 million

Travel Counsellors has recorded its best ever second quarter, with sales reaching £270 million

Carrier to launch 'summit' and executive coaching programme for agents

Carrier is to launch a new-style gathering as part of an overhaul of its trade events

Pro chef turned agent to manage Hays Travel’s newest London store

The new London branch was officially opened on Tuesday (21 May) in the presence of mayor of Sutton Colin Stears

Dame Irene Hays named among the UK's richest people for the first time

It’s the first time the civil servant turned agency owner and her family have featured in the prestigious list

Advantage to offer more training to members in 2024 than ever before

The consortium announced the programmes at its annual conference in Costa Mujeres in Mexico on Friday (17 May)

Cruise sector diversity scheme sets sail for growth

Compass Project organiser Edwina Lonsdale is aiming to recruit a school a year to the scheme

Beverley Travel puts pen to paper on second branch en route home from TTG Top 50 win

The Yorkshire agency secured the branch in Hedon when travelling home from the TTG Top 50 awards in Manchester last month

Jet2holidays channels early summer discounts through agents

Jet2holidays has cut the price of May and June departures sold by agents by £60, and reduced the price of other summer 2024 packages

'We knew that when Covid was over, everyone would really appreciate agents'

Marlborough’s Travel by Hannah was last month named Top 50 Travel Agencies by TTG 2024 Top Agency UK and Ireland; TTG caught up with founder Hannah Porter to find out what makes this new and innovative business a cut above

Canadian Affair offers agents new search function on upgraded portal

Canadian Affair has added new functions to its website designed to enhance the booking process for agents

Miles Morgan sells up to Hays Travel after nearly 20 years

Hays Travel said it had no plans to rebrand any of Miles Morgan Travel’s 19 branches across the South West and South Wales

Marella Cruises unveils first ‘trade-wide’ incentive to woo third-party agents

Top-selling agents can win a place on a sailing on Marella Explorer 2 next year through the incentive

The luxury agency still attracting new clients after 35 years

Luxury agency Pettitts Travel targets new clients with what it hopes will be unique offerings