Google’s algorithm change means agents have to work harder to show the search engine that their content is truly valuable, writes We Are Llama’s Mags Sikora for TTG
Taking on staff who are new to the industry can open up a wide pool of talent but how do managers train these recruits to deliver the required standards of service?
TTG went Back to the Floor with Barrhead Travel in Glasgow’s Silverburn store to join the agency’s senior team for a taste of life on the travel agent frontline on the busiest day of Peaks 2024
We Are Llama’s Phil Bloomfield looks at how industry marketers in the industry can face up to – and get ahead of – the inevitable unpredictability that travel faces