The homeworking firm has named Dave Gash its first-ever knowledge manager as part of its concerted investment in growing its in-house knowledge base.
Gash brings specific experience in developing digital learning platforms and knowledge manager from roles in higher education and telecoms.
He said his aim would be to support Travel Counsellors in capitalising on the "vast vault of travel and business knowledge" inherent in its community.
"My goals are to ensure the shared knowledge and expertise we have can be readily accessed, structured and digested in detail in the best formats for learning," said Gash.