Skip to main content

Business advice

Five ways H Hotels Collection can help you boost sales and repeat business to Greece
With eight hotels across Rhodes and Athens, Greek hospitality group H Hotels Collection offers incredible options for your clients’ leisure and business travel.
Top advisor warns agents’ fears of booking tools is ‘losing them revenue’
Global Travel Moments founder Duncan Greenfield-Turk says it’s time for agents to offer in-house booking tools
The agent using hypnosis to sell holidays – and others strengthening their businesses with unusual skills
From cognitive hypnotherapy sessions to learning how to take payments in cryptocurrency, more and more agents are looking beyond traditional sales and skills training to sharpen their competitive edge
Luxury agents share their powerhouse outfits for high-net-worth client meetings
From signature hats to scarlet power suits, these six luxury travel designers know how to make a statement
'Homeworkers are effectively being financially handcuffed – we have to start talking about this'
Is the industry finally waking up to a controversial problem that stretches far beyond the homeworking sector? This industry figure, who has chosen to remain anonymous, thinks so
‘The top selling tips that help my agency book two Santa’s Lapland holidays a day’
From swooshing through snow with huskies and reindeer to searching for Santa in an enchanted forest, discover how Ashleigh Pedersen, director of Travel Dreams by Ashleigh & Co, sells magical festive breaks with Santa’s Lapland.
The enquiries Travel Counsellor Katharine Totoni turns away: ‘Everybody's idea of luxury is different’
Travel Counsellor Katharine Totoni believes turning away the 'wrong' enquiries, from price-match requests to budget breaks outside her niche, has strengthened her business and her rapport with clients
'Don't fear ultra-luxury clients': how Not Just Travel agent Janet Lacey landed a £150,000 cruise booking
Lacey said final figure on the booking – already her biggest ever – could be 'much higher' after cabins details are confirmed with the client
Top luxury cruise agent shares No.1 rule for booking success after 20th anniversary
Francesca Barone, founder of Elite Cruises, believes cruise agents can avoid unnecessary stress by implementing this one action
'Clients ask if I ever sleep!': Meet the first £60 million Travel Counsellor
From redundancy aged 16 to setting up shop in a garden centre, Ed Pearson's near 30-year travel industry journey has taught him a thing or two about longevity
Four agent tips to persuade your fly-and-flop clients to be a little more adventurous
From capitalising on special occasions to inspiring clients with their own experiences, there are plenty of ways for agents to push adventure travel – and tap into growing demand for the sector
'Not having a great peaks? That's OK'
If your January has been quiet, then stop comparing yourself with other agents – because the traditional peaks season does not have to define your year, writes Danny Sperling
'All agencies should have appointment systems – this peaks has proven it'
'Gone are the days when the shop would be full and you wouldn't have a wee all day!' Deben Travel chief Lee Hunt tells TTG
Green tea KitKats and cherry vodka: guess the BDM sharing tales of life on the road?

After a thoroughly relaxing Christmas, which included spending time with friends and family, a spot of bouldering, and a quick visit to Devon, Friday 2 January was all about hitting the ground running in preparation of peaks. A quick blitz through emails revealed some exciting new bookings with the sales team and an incredible December for trade. 

Winter blues kicking in? Here's how to find joy at work

As many of us head back to work after an extended festive break, some are excited, buoyed on by our New Year’s resolutions, convinced that this year we’ll be healthier / happier/ insert your wish here!

But if you feel the gloom rising (perhaps you’ve got a long line of customers booking dream sunshine holidays whilst you’re stuck in the shortest daylight hours?) you might need to give yourself a little boost of joy.

How this agent made £80,000 of Maldives bookings after sharing an influencer's posts
Here's how one agent made brilliant use of an influencer's social posts in order to maximise her travel sales
'I'm a travel agent of 10 years and I've learned not to fear AI'
Travel Counsellor Marie Rowe reflects on what the last decade in travel has taught her and how she has responded to those lessons in practical terms
'The message for travel businesses is clear – unavoidable charges must be part of headline pricing'
Themis Advisory director Jo Kolatsis warns travel agents and tour operators that the sector is firmly in the government's crosshairs when it comes to price transparency
Five simple steps to help travel agents become more efficient
If the fresh start of a new year is inspiring you to streamline your business, help is at hand from TUI Group continuous service improvement consultant Jack Orbell
‘Hurkle-durkling’, and other ways travellers are slowing down in 2026
Luxury agents are expected to include more intentional downtime in itineraries for 2026
Returning agent uses TikTok to land biggest bookings of her career
Shortly after returning to the industry in August, Staffordshire-based homeworker Lisa Phillips decided to set up a TikTok account – and she hasn't looked back since
5 trends travel agents can use to shape their travel marketing in 2026
Adido chief executive Andy Headington outlines the key factors to consider for travel marketing as the peaks get underway
How a Christmas elf can help travel agents net a 'cheeky extra booking or two'
How agents are using elf trails, festive coach trips and Christmas charity collections to give something back to their community and boost their local profile
Agent brings coffee shop-come-travel agency back from the brink
Pebbles Travel founder Martine MacDonald and her husband Andy have turned a struggling travel agency-coffee shop combo into a local favourite – here's how they did it