Opinion

'Remember, the Budget pause is temporary – your customers are still there waiting for a reason to commit'

'Yes, AI can build travel itineraries, but only agents can make them matter to people'

Viva Cruises' Michelle Daniels: 'Agents shouldn't assume all customers want a cheap holiday'

UHNW clients aren’t disengaged – they’re tired of repeating themselves

What AI still can’t do: seven messages for luxury travel agents

Agency boss: 'Water levels rise and fall but there's another crisis that concerns me more'

'The power of telling a future travel leader "you'd be brilliant at this" is incredible'

'The way we promote homeworking and franchising risks creating the impression making money selling holidays is easy'

Steven Freudmann: 'Travel would love to rejoin the EU after misery of Brexit'

'With more people self-identifying as travel agents, perhaps reputation and customer approval is the new accreditation'

'This summer showed just how deeply climate anxiety is influencing consumer decision-making'

'Tipsy agents aren’t the problem at our industry events – it's the freeloaders'

'I've been in travel for nearly 40 years – this is why I think all travel agents should be accredited'

Top agent calls out advisors for unprofessional behaviour: 'It reflects on us all'

‘This is a live testing environment’: Virtual plunge pools, tummy-flipping VR, and the future of river cruising

Who owns the beaches? How agents can help their clients be part of the solution

'The travel industry is at risk of missing out on the talent that should safeguard its future'

'If we want to grow escorted touring, we must nurture the next generation of travel agents'

'With Gatwick's expansion approved, airport bosses will now hope to land a major US airline'

Julia Lo Bue-Said: 'Where's the support for small businesses that underpin the economy?'

Abta: 'We’ve reached a tipping point where tax and regulatory burdens risk strangling economic activity'

'Don't be afraid to say something': Why agents need to ask more questions about animal welfare on fam trips

EasyJet holidays key to airline's bargain appeal

Andy Burnham for PM – a new beginning for travel, or more of the same?