“The news is obviously full of scaremongering, so for the first week, we were like – ‘what are we doing?'," says travel agent Emma Norman. “But at the same time, there was a little fire in our bellies, and we said to ourselves – 'let’s do it, let’s take the leap' – because from here, the only way is up.”
Emma is about to open a new travel agency in her Cheshire village, which she’s calling ROAM, under the banner of Protected Trust Services.