Interview

JF Travel steps in to secure future of fellow Northern Irish independent

JF Travel's managing director Jonny Fielding told TTG he had been in talks with Northcoast Travel since September to ensure the agency continues to thrive on the high street

Returning agent uses TikTok to land biggest bookings of her career

Shortly after returning to the industry in August, Staffordshire-based homeworker Lisa Phillips decided to set up a TikTok account – and she hasn't looked back since

Azamara allocates extra $1 million to pay commissions in 2026 after flurry of new agent registrations

Azamara, which operates four ocean-going vessels, has enjoyed several record-breaking sales days over Cyber Monday and the week of Black Friday

Craig Travel's third branch off to 'mind-blowing' start, boss says

The agency secured funding from Jet2holidays' Scale Up Your Street initiative to open the new branch, which complements its shops in Workington and Cockermouth

Agent signs up for 1,000km all-women charity rickshaw rally across India

Not Just Travel consultant Jo O'Connell, who will complete the challenge with her sister Lisa, told TTG that when the email seeking entrants popped into her inbox, she didn't think twice

Agent brings coffee shop-come-travel agency back from the brink

Pebbles Travel founder Martine MacDonald and her husband Andy have turned a struggling travel agency-coffee shop combo into a local favourite – here's how they did it

Discounting could create ‘vicious cycle’ for river cruise industry, line's UK boss warns

River cruise could end up looking like a "bargain basement deal" if discounting gets out of control

'Meeting customers has always been the best part of the job,' says retiring agent of nearly 50 years

Pens, paper and the humble telephone were the travel agent's tools of the trade when Steven Woodley started his career in high street travel – he tells TTG the story of his career

From WW2 to Covid: agency reveals secrets to surviving 100 years in business

Few agencies can trace their roots back more than a few decades, but Ireland's O’Hanrahan Travel will next week celebrate a remarkable 100 years in business – TTG's Jennifer Morris discovers the secrets to its longevity

Carrier announces European hotspot as 2026 overseas conference location

Carrier’s overseas conference and reward event for agents is to return to Greece in its third year, with the three-night event taking place at Daios Cove in Crete

Travel agent launches fundraising campaign after losing her son

After Dawn Letham unexpectedly lost her son Mark this September, her colleagues rallied round her – and are now helping her raise money to bring comfort to other grieving families

'I turned an underperforming Tui store into an award-winning success story – here's how I did it'

Tui's 'Terrible Two' Debbie Palmer and Julie Anderson were at the top of their game when Palmer left the branch they shared to go and turn around a failing store – so what happened when their friendship was put to the test?

'She was pure light': how Kuoni's Lauren King is honouring the memory of daughter Bebe, killed in the Southport attack

Bebe King was one of three children killed in the 2024 Southport attack – but her parents are determined to ensure her memory never fades

Riviera Travel to launch two river ships in 2027 and 2028 despite 'challenging' environment

The two new ships will be largely similar to Riviera Radiance which launched earlier this year on the Danube river

'We're giving agents the support they deserve': Michelle Halsey leads wave of agency sales hires amid Explore trade boom

Explore has recruited Titan Travel’s Halsey as its first senior business development manager as it seeks to continue converting a period of rapid growth in trade sales

Why UK business is booming for this Maldivian resort group

Ahead of Sun Siyam Resorts’ rebrand this month, we catch with chief executive Deepak Booneady to hear why the UK market is so important for the hotel group

'I was spending crazy amounts on Facebook!': Agent ditches homeworking and makes jump onto high street

CLS Travel owner Clare Stege decided to look for her first retail premises after noticing how much she was spending on social media advertising

Specialist op makes product 'pledge' after growing UK sales by a fifth

The small groups specialist plans to celebrate 35 years in operation by launching more products and ’re-engineering’ some of its current trips

InteleTravel to review PlanNet partnership following Sun newspaper sting

The US homeworking agency’s UK team has spoken to suppliers, regulators and the trade press to address concerns after The Sun newspaper called its operating model into question

Agent ready to expand into new premises and launch events programme to drive bookings

Craig Goodridge has enjoyed huge success since jumping into retail as a one-man-band two years ago, and now feels the time has come to secure a larger premises in Sheffield

'Without agents, we wouldn't be here': Virgin Voyages hails trade support for new ship Brilliant Lady

The adults-only line welcomed more than 1,000 agents onto its newest ship Brilliant Lady in Portsmouth this week

Virgin Voyages to 'explore' luxury cruise market as Brilliant Lady arrives in UK

SJ Walker, Virgin Voyages’ UK sales director, believes there’s an ’overlap’ with what luxury customers want and what the line offers

'Travel's new power couple' bringing domestic bliss to the shop floor

Claire and James Smith’s romance was an unlikely one – so how are they making things work now they’re also working together?

New Holiday Village agents 'hit the ground running' with flurry of 'complex' £50,000 cruise bookings

Nicki Bryan and Hemali Iverson worked together at Baldwins Travel’s Lewes shop in Sussex for four years before setting up their own businesses under the Holiday Village brand this summer