The industry veteran spoke exclusively to TTG last week about Audley Travel’s retail expansion as it prepares to open its first-ever physical store next month.
“Going into retail wasn’t on the cards, but when the opportunity came up, we thought, ‘That could be really interesting’,” Fitzell said.
Audley Travel confirmed the milestone news in September, announcing it would be launching 12 John Lewis stores across the UK after signing a partnership deal with the British department store chain.