Agents

Agents confident of Sunshine Saturday sales boost but warn peaks 'aren't what they used to be'

Shifting consumer habits have lessened January's hold on agents, with bookings expected to pick up in the latter half of the month

Barrhead Travel enters peaks with new look 'several years in the making'

The Scottish independent agency filmed a TV advert to support its new branding campaign at its Silverburn branch using travel agent employees

Consumer champion Which? hails high street agents as trade gears up for peaks

On the eve of Sunshine Saturday (3 January), Which? praises agents for their 'exceptional' customer service and 'unrivalled knowledge'

Hays Travel regional sales manager turned franchisee takes on third shop

Rebecca Holt, who already runs Hays's Chapeltown and Wombwell stores in South Yorkshire, expands into Derbyshire with Chesterfield opening

JF Travel steps in to secure future of fellow Northern Irish independent

JF Travel's managing director Jonny Fielding told TTG he had been in talks with Northcoast Travel since September to ensure the agency continues to thrive on the high street

Peaks 2026: top trends, key marketing tips and how positive are agents feeling?

With booking patterns becoming less predictable, just how important is peaks or wave? TTG surveyed 100 agents across the UK and Ireland to find out the key trends set to drive sales in over the next two months

Club Med offers ‘longest sale period yet’ ahead of South Africa property opening

Club Med has launched its New Year’s sale, with worldwide deals on trips booked before the 16th January 2025

PR chief opens London travel agency with novel sales approach

Every book at Travellers’ Tales has been hand-picked so it can be matched to an itinerary

'Joy of travel' ensures agents withstand broader downturn in consumer spending in 2025

Consumer spending on 'experiences that bring them joy' ensured travel agents were insulated from the first downturn in consumer card spending for two years

Returning agent uses TikTok to land biggest bookings of her career

Shortly after returning to the industry in August, Staffordshire-based homeworker Lisa Phillips decided to set up a TikTok account – and she hasn't looked back since

Azamara allocates extra $1 million to pay commissions in 2026 after flurry of new agent registrations

Azamara, which operates four ocean-going vessels, has enjoyed several record-breaking sales days over Cyber Monday and the week of Black Friday

Agents prepare for 'record demand' in January with 200,000 extra package holidays predicted

The industry is gearing up for an intense peaks season with the UK Civil Aviation Authority predicting a 5% spike in demand

Craig Travel's third branch off to 'mind-blowing' start, boss says

The agency secured funding from Jet2holidays' Scale Up Your Street initiative to open the new branch, which complements its shops in Workington and Cockermouth

Five 'long view' trends shaping ultra-luxury travel for 2026

Demographic shifts, scientific innovation and cultural transformation are reshaping how, and for whom, the luxury sector designs experiences

Agent signs up for 1,000km all-women charity rickshaw rally across India

Not Just Travel consultant Jo O'Connell, who will complete the challenge with her sister Lisa, told TTG that when the email seeking entrants popped into her inbox, she didn't think twice

Agents join Ambassador Cruise Line's five-night fam trip to 'truly understand' line's offering

Agents joined the five-night Canals and Cultures of Hamburg and Amsterdam itinerary on 29 November

Operator credits targeted campaign for 45% growth in £60,000+ bookings

The next phase of Carrier’s Limitless is aimed at agents with clients who have a £60,000+ budget

New TTG podcast episode out now: have turn-of-year travel ads lost their sparkle?

Unpacked launched in early December after a poll found almost 90% of readers said they would listen to a TTG podcast.

The second episode is entitled Have Christmas travel ads lost their sparkle, as editor in chief Sophie Griffiths is joined by TTG’s luxury reporter Emma Dooney and marketing expert Andrew Shelton to discuss the industry’s turn of year campaigns.

Agency takes over town hall to celebrate fifth anniversary with more than 300 client and supplier guests

Travel agent Hannah Porter said she wanted the five-year anniversary of her business to be a celebration to remember

Lincolnshire Co-op's travel lead to bow out after more than 30 years with group

Wayne Dennett, who will leave the Co-op in January, said it had been a 'privilege' to spend more than three decades with the business

InteleTravel smashes through £250 million sales barrier after Q4 bookings boost

The homeworking firm's sales ended up nearly 60% ahead of last year, with average gross sales per agent up by 3% to £5,588

'Quotes aren't just a quick price check': Why I posted about being ghosted on my business social media

Travel agent Annika Nickson poured herself into a tailor-made itinerary. However, when the client went quiet, she called it out on social media. She tells TTG why

Tui hails 'strong and positive' response from agents to 'biggest-ever' peaks sale

A series of competitions, including the chance to win a seven-night Greek stay, are among Tui's turn of year agent incentives

Six key cruise talking points every agent needs to be aware of heading into 2026

What made cruise tick over the past 12 months? And what should agents be bearing in mind going into 2026? Six key talking points caught TTG's eye at this week's Clia Forum