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Agents

Stacey Briggs has joined Not Just Travel as a BDM attached to its academy
Stacey Briggs returns to travel industry in Not Just Travel Academy role
DialAFlight veteran Briggs to take up new BDM role designed to help the homeworking outfit firm provide new consultants more support
Michelle Halsey joins Explore from Titan Travel
'We're giving agents the support they deserve': Michelle Halsey leads wave of agency sales hires amid Explore trade boom
Explore has recruited Titan Travel’s Halsey as its first senior business development manager as it seeks to continue converting a period of rapid growth in trade sales
Cyber crime poses a real threat to travel busineses
'A significant attack could put businesses under': Is travel the next big target for cyber criminals?
2025 has been marked by a succession of high-profile cyber-attacks – so how long will it be until travel hits the headlines for all the wrong reasons?
Barrhead Travel Rushmere
Barrhead Travel pledges further Northern Ireland growth at Craigavon launch
The Rushmere Shopping Centre branch soft launched in September and has already "enjoyed high levels of footfall"
Tunisia's Djerba
Tunisia records 40% uptick in UK holidaymakers as Brits embrace year-round appeal
Destination credits increase in airlift after welcoming just as many UK visitors during the summer as it did in the winter
Holafly
Holafly to target agents with 'competitive commissions' after identifying UK as top expansion priority
The eSIM company says it is determined to enhance its relationships with travel agents in English-speaking countries
Tourism minister Stephanie Peacock
New tourism minister talks up her 'positive' experiences using travel agents
Stephanie Peacock praises travel agents but stops short of backing a campaign encouraging people to use them
Capitol building
'A prompt solution was never likely': trade braces for US flight disruption as government shutdown continues
From domestic flight cancellations to free national park entry, US-specialist travel agents and tour operators have shared how their clients are faring during the shutdown
WTM London day one
How would you describe 2025 in one word? Travel leaders offer their thoughts...
A mic, a camera and one question for senior leaders who TTG bumped into at WTM London: Describe 2025 in one word...
luxury villa
Agents urged to 'source properties for every need' as all-inclusive demand rises
High-net-worth clients are increasingly booking all-inclusive luxury travel, according to the latest research by Virtuoso
Hays Travel has acquired 14 Millington Travel branches
Hays Travel acquires Midlands miniple Millington Travel
Agency giant acquires all 14 Millington branches – its fourth retail buyout of the year – and promises staff their jobs are safe
Nick
'People are hungry for light relief': travel told to use humour to emphasise authenticity and build trust
Comedy can – and should – be used as an effective tool for promoting a destination, WTM London told
Airport lounge Credit: iStock / onurdongel
On the Beach ordered to remove ‘misleading’ promotions offering free lounge access

The complainant challenged whether the ads omitted significant information and were misleading, understanding that there was a cap on the total number of free airport lounge passes that could be offered.

Di Rhodes
Travel Counsellor’s advice to newcomers after reaching nearly £1 million in first 12 months
Di Rhodes has shared her top three tips for building a successful franchise after joining the homeworking agency last year
Olympic Holidays MD Reeva Kingston
Olympic Holidays to invest in becoming 'one-stop shop' for all agents' needs
Olympic Holidays has set out its strategy for 2026, promising an upgraded booking system, more experiences and new destinations
The new platform features AI sales support for Kurumathi Maldives
'We've listened': Kuoni to launch new online platform to agents this month featuring 'AI-powered sales coach'
Kuoni Connect to provide agents tools, offers, learning and 'AI-driven support', as well as new ways to contact the operator – including WhatsApp
Kelly Green
Hays Travel’s Kelly Green joins Virgin Voyages as line hails 17% UK growth
Virgin Voyages has strengthened its on-the-ground presence with key appointments across its core international markets
Chancellor Rachel Reeves recently visited the easyJet CAE Simulator Centre at Gatwick airport
'My gut is telling me to hold back': wary agents put plans on hold as chancellor's latest Budget looms
Already feeling the pinch from increased National Insurance costs and a rise in minimum wages, the sector braces for make-or-break Autumn Statement
Andrew Tait
Ultra-luxury Antarctica operator talks fam trip plans after UK investment
White Desert is on a mission to develop its relationship with the trade in the UK and Europe
Deben Travel's Lee Hunt
Agent: 'What happened to suppliers' duty of care to their Jamaica-bound passengers?'
Travel agency boss Lee Hunt asks why suppliers don't issue customers credit notes when a hurricane is heading towards destination where thousands of Brits enjoy holidaying
Carrier Retreat
Carrier to launch ‘endorsement programme’ for agents as ‘badge’ of expertise
The luxury tour operator believes the certification will resonate with both agents and clients
Hays Travel acquires Polka Dot Travel
Hays Travel snaps up all 15 Polka Dot Travel shops in latest acquisition
The travel agency will continue to trade under its own name from shops in the north west, Midlands and north Wales, with all staff remaining in their posts
Paul Salisbury in Jamaica
'Help us help Jamaica': heartbroken agent launches fundraising drive after hurricane
Travel agent Paul Salisbury hopes to raise a 'five-figure' sum through his GoFundMe page to support Jamaica following Hurricane Melissa
Well and Truly Travel's Tania Nash
'We had no idea what was coming': Agent spends four days sheltering from Hurricane Melissa
Well and Truly Travel agency boss Tania Nash is currently staying at the Sandals Ochi in Ocho Rios, Jamaica, to celebrate hers and her husband's 25th wedding anniversary