Agents

'AI has raised the bar for inspiration, but interpretation is where agents still excel – they make the holiday'

'Customers can now explore possibilities instantly and visually, without leaving the sofa – but people don't want more holiday options, they want the right one,' writes Derek Jones for TTG

Former Stuba BDM Joanne Muir passes away after long illness

Muir will be remembered for her 'exceptional commitment' to supporting travel agents according to her former employer

Agents warned to back up green claims in supplied marketing materials – or risk regulator's wrath

When it comes to eco-friendly claims about cruise lines and air travel, agents are discovering to their cost the buck stops with them

Travel Network Group adds three Cruise Club sales staff following 'strong growth'

TTNG is increasing resources to help members 'convert more cruise enquiries, build confidence and access stronger commercial opportunities'

More than 1,500 agents pre-register for Kuoni's new online platform

Operator praises high take-up among agents for new Kuoni Connect service

Hays Travel posts £80 million profit but warns of a dip this financial year

Agency warns tough market, increased costs and investment ambitions will hit this year’s figures

Agency working round the clock to get new shop ready for peaks

After being forced to close its Barrowford branch in August 2021, the award-winning travel agency now has three shops in Crosshills, Bingley and Skipton

Meet the agent still making bookings on a 16,000km road trip to western Africa

Agent Emma Sowden embarked on the extreme journey with her partner James last month after a series of health scares for the couple

Agency considers charter flight after Scotland qualify for first men's World Cup for nearly 30 years

'The sheer volume of people looking to go I think means it will be very good for business,' Thorne Travel's Shona Thorne tells TTG

Jet2 praises agents for getting behind Gatwick base launch

Airline and operator hails trade's response to its Gatwick plans, which it says will underpin its expansion plans over the next decade

The seven steps to redesigning your travel agency website

Is it time your website had a redesign? We source tips from travel agents who’ve taken the plunge and invested in their digital shop front

TTG Media to launch UK’s first luxury travel trade show – Black Book

Black Book will bring 150 elite travel advisors to meet with a host of premium brands in London in 2026

The boutique Spanish collection looking for UK agents to spread the word

Now well established in Spain, Authentic Heritage Collection is looking to raise the international profile of its niche product

Classic Collection's Manisha Blair launches marketing agency for the trade

Blair, who most recently led Classic Collection’s marketing activity, before On the Beach announced it was closing the brand, brings nearly a decade of B2B travel expertise to the new consultancy, offering immediate support as agents prepare for the crucial peaks January trading period.

Blair says she has a track record of working with agents and suppliers to “accelerate brand growth and deepen customer engagement”.

Garstang Travel owner Nicole Eaves sells up to Althams Travel after 42 years

Garstang will continue to trade under its existing name and branding, and in the same premises, as part of Althams Travel Group, with all nine members of the team staying on

Irish agency Best4Travel grows retail network by 50% with acquisition

Ireland’s Best4Travel has acquired Just Split Travel Group and its five branches as part of its expansion mission

Agents seek fellow neurodivergent travel professionals to join support and discussion group

The agents, Travel Without Limits’ Ben Langsdale, Travel Counsellors’ Helen Maltby and One Travel Club’s Carol DeMartini, all agreed they would like to meet other neurodivergent travel agents, as this can be a challenge.

Langsdale set up the Facebook group (Neurodivergent Travel Professionals - Discussion & Support Group) this month after his interview with TTG. He hopes if the group gains momentum, there may be scope for off-line meet-ups too.

InteleTravel secures industry backing for accessibility push

Agency to host Inclusive Travel For All workshop on 29 November as part of a diversity initiative

Travel agents urge Celebrity Cruises to increase ex-UK capacity following Apex success

Celebrity Apex has been hugely popular with travel agents since it arrived in Southampton in 2024 but the trade now want the premium line to build on that success

Designer Travel agent to launch global wellness directory of ‘qualified’ suppliers

Lizzie Adamson-Brown says the list will make it easier for travel agents to find reputable wellness suppliers and to better personalise itineraries

Agency set to double annual bookings after launching fees-based model

Artisan by Travel Four Seasons is looking to expand its small team following the success of its first year.

AI trial will elevate Hays Travel agents 'to a different level', says Dame Irene Hays

Hays hopeful of rolling out AI quote generation tool to shops, independence group members and homeworkers in time for peaks, capable of saving an agent half a day's work

Hays Travel inks Ryanair distribution deal to boost city break reach

UK's largest independent joins the likes of Tui and On the Beach in agreeing terms with Ryanair allowing it to dynamically package flights from the budget carrier's vast network

The seven trends driving luxury tailor-made travel for 2026

Luxury agents are evolving how they design itineraries as clients prioritise time over destination-first planning.