After 36 years heading up his eponymous agency and more than 50 years in travel, retiring John Galligan tells TTG how ego can wreck a business, shares what got him out of bed during the pandemic, and reveals how and why Ryanair – yes, Ryanair – has done agents 'a huge favour'.
John Galligan made the decision to focus almost entirely on polar cruise sales coming out of Covid
It’s not often you hear a travel agent, particularly an Irish one who has run a successful agency business for the past 36 years, talk up Ryanair.
While John Galligan’s view on the budget airline and how it has influenced travel agents is unforeseen, if perhaps not surprising, you get the sense it's this kind of stance that has helped Galligan and his business thrive.
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