High street

Agents confident of Sunshine Saturday sales boost but warn peaks 'aren't what they used to be'

Shifting consumer habits have lessened January's hold on agents, with bookings expected to pick up in the latter half of the month

Barrhead Travel enters peaks with new look 'several years in the making'

The Scottish independent agency filmed a TV advert to support its new branding campaign at its Silverburn branch using travel agent employees

Consumer champion Which? hails high street agents as trade gears up for peaks

On the eve of Sunshine Saturday (3 January), Which? praises agents for their 'exceptional' customer service and 'unrivalled knowledge'

Hays Travel regional sales manager turned franchisee takes on third shop

Rebecca Holt, who already runs Hays's Chapeltown and Wombwell stores in South Yorkshire, expands into Derbyshire with Chesterfield opening

JF Travel steps in to secure future of fellow Northern Irish independent

JF Travel's managing director Jonny Fielding told TTG he had been in talks with Northcoast Travel since September to ensure the agency continues to thrive on the high street

PR chief opens London travel agency with novel sales approach

Every book at Travellers’ Tales has been hand-picked so it can be matched to an itinerary

'Joy of travel' ensures agents withstand broader downturn in consumer spending in 2025

Consumer spending on 'experiences that bring them joy' ensured travel agents were insulated from the first downturn in consumer card spending for two years

Craig Travel's third branch off to 'mind-blowing' start, boss says

The agency secured funding from Jet2holidays' Scale Up Your Street initiative to open the new branch, which complements its shops in Workington and Cockermouth

Lincolnshire Co-op's travel lead to bow out after more than 30 years with group

Wayne Dennett, who will leave the Co-op in January, said it had been a 'privilege' to spend more than three decades with the business

Agent brings coffee shop-come-travel agency back from the brink

Pebbles Travel founder Martine MacDonald and her husband Andy have turned a struggling travel agency-coffee shop combo into a local favourite – here's how they did it

'Meeting customers has always been the best part of the job,' says retiring agent of nearly 50 years

Pens, paper and the humble telephone were the travel agent's tools of the trade when Steven Woodley started his career in high street travel – he tells TTG the story of his career

From WW2 to Covid: agency reveals secrets to surviving 100 years in business

Few agencies can trace their roots back more than a few decades, but Ireland's O’Hanrahan Travel will next week celebrate a remarkable 100 years in business – TTG's Jennifer Morris discovers the secrets to its longevity

Barrhead Travel names Catherine Finlan as first-ever sales director

Barrhead Travel has created two new director positions, including its first-ever sales director role, growing its senior leadership team to 11.

Catherine Finlan, head of sales for England and Northern Ireland, steps up to the sales director post after celebrating 30 years in the industry.

Finlan's career started on the shopfloor at West Midlands Co-operative Travel; she rose up through the ranks becoming a Thomas Cook regional sales manager in 2016 before joining Barrhead in 2019.

Founders to stay on with family-run agency of 40 years after sale

The agency was founded in 1985 by brother and sister Lee Tate and Lisa Halliday, and will continue to be run by Lee and his team

Agency turns 'flooding disaster' into new start in just nine weeks

Andrew Earles Holidays has relocated to a larger store just yards from its original home of more than 30 years after the shop was flooded in September

Luxury travel’s next era: how top agents keep HNW clients in an AI world

Luxury travel is set for robust growth in the next few years, but how will developments such as AI shape the future for agents selling to a demanding clientele?

How to plan a travel fair for luxury clients

Luxury agents share their advice on planning travel fairs to boost client interest and loyalty

'AI has raised the bar for inspiration, but interpretation is where agents still excel – they make the holiday'

'Customers can now explore possibilities instantly and visually, without leaving the sofa – but people don't want more holiday options, they want the right one,' writes Derek Jones for TTG

Hays Travel posts £80 million profit but warns of a dip this financial year

Agency warns tough market, increased costs and investment ambitions will hit this year’s figures

Agency working round the clock to get new shop ready for peaks

After being forced to close its Barrowford branch in August 2021, the award-winning travel agency now has three shops in Crosshills, Bingley and Skipton

Agency considers charter flight after Scotland qualify for first men's World Cup for nearly 30 years

'The sheer volume of people looking to go I think means it will be very good for business,' Thorne Travel's Shona Thorne tells TTG

Garstang Travel owner Nicole Eaves sells up to Althams Travel after 42 years

Garstang will continue to trade under its existing name and branding, and in the same premises, as part of Althams Travel Group, with all nine members of the team staying on

Irish agency Best4Travel grows retail network by 50% with acquisition

Ireland’s Best4Travel has acquired Just Split Travel Group and its five branches as part of its expansion mission

AI trial will elevate Hays Travel agents 'to a different level', says Dame Irene Hays

Hays hopeful of rolling out AI quote generation tool to shops, independence group members and homeworkers in time for peaks, capable of saving an agent half a day's work