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In depth

'I turned an underperforming Tui store into an award-winning success story – here's how I did it'
Tui's 'Terrible Two' Debbie Palmer and Julie Anderson were at the top of their game when Palmer left the branch they shared to go and turn around a failing store – so what happened when their friendship was put to the test?
Seven takeaways from TTG's final Agenda briefing of the year
TTG invited an expert panel to discuss the past few months and what could be around the corner at its final Agenda breakfast briefing of the year
'She was pure light': how Kuoni's Lauren King is honouring the memory of daughter Bebe, killed in the Southport attack
Bebe King was one of three children killed in the 2024 Southport attack – but her parents are determined to ensure her memory never fades
TTG Media names child bereavement network Bebe's Hive as 2026 fundraising partner
The Community Interest Company was set up by Kuoni trainer Lauren King to provide support for grief and traumatic grief after her daughter Bebe was killed in the July 2024 Southport attack
Line aims to host 100 UK agents on new ship launching in 2028
Crystal Grace will be Crystal's first new build ship in a quarter of century when it launches in 2028
Agents 'proving their worth' with grasp of new EU border rules
The EU’s Entry-Exit System (EES) launched on 12 October, with the European Travel Information and Authorisation System (Etias) set to come into force in late 2026
Agents 'missing out' by failing to champion travel's green credentials in their advertising
Vast majority of travel agents are not capitalising on travel's sustainability efforts in their advertising, but among those that are, two-thirds are making mistakes that could incur the watchdog's wrath
'They've not done us any favours': agencies forced to cut cloth ahead of peaks after latest Budget
Increases in minimum wage will push up costs for high street agencies – again – with one agency boss telling TTG the chancellor's latest measures would cost their business the equivalent of an extra staff member
'Advisors are access' - luxury summit reveals how agents' roles are changing
Agents must expand their networks to meet the expectations of today’s luxury travellers, as outlined in a new insights report
Join TTG for an exclusive video tour of Riviera Travel's new ship Radiance
Riviera Radiance is the first Radiance-class ship to launch for the Riviera brand and will operate nine different Danube sailings during its maiden season
Riviera Travel weighs up long-haul agent fam trip ahead of Mekong ship launch
Riviera Travel chief executive Phil Hullah tells TTG flying travel agents out to Vietnam to join the Riviera Alba naming celebrations would be 'totally doable'
Italy’s top luxury destinations for 2026 that every UK agent needs to know 
Luxury agents have reported increased booking growth for five destinations across Italy
Riviera Travel to launch two river ships in 2027 and 2028 despite 'challenging' environment
The two new ships will be largely similar to Riviera Radiance which launched earlier this year on the Danube river
Lisa Fitzell shares Audley’s fam trip and new destination plans after landing ‘dream job’
Audley Travel’s new chief product and operations officer has set out bold plans for the luxury tour operator
Royal Caribbean explains decision to base smaller ship in Southampton
Line to station Mariner of the Seas in the UK in 2027 to allow passengers to visit a wider range of destinations from Southampton
TTG Sustainable Travel Ambassador partners with beauty brand to create travel essentials kit
Annika Nickson personally tested the beauty kit everywhere from the turquoise lagoons of Tahiti to the icy wilderness of Svalbard
'AI has raised the bar for inspiration, but interpretation is where agents still excel – they make the holiday'
'Customers can now explore possibilities instantly and visually, without leaving the sofa – but people don't want more holiday options, they want the right one,' writes Derek Jones for TTG
Royal Caribbean confirms plans for 'biggest-ever' seminar at sea sailing
The family-focused line will allocate cabins to travel agents with varying degrees of cruise-selling experience in 2026 for the Barcelona departure
Former Stuba BDM Joanne Muir passes away after long illness
Muir will be remembered for her 'exceptional commitment' to supporting travel agents according to her former employer
Meet the agent still making bookings on a 16,000km road trip to western Africa
Agent Emma Sowden embarked on the extreme journey with her partner James last month after a series of health scares for the couple
Agency working round the clock to get new shop ready for peaks
After being forced to close its Barrowford branch in August 2021, the award-winning travel agency now has three shops in Crosshills, Bingley and Skipton
The seven steps to redesigning your travel agency website
Is it time your website had a redesign? We source tips from travel agents who’ve taken the plunge and invested in their digital shop front
The boutique Spanish collection looking for UK agents to spread the word
Now well established in Spain, Authentic Heritage Collection is looking to raise the international profile of its niche product
Venturing off the beaten path with easyJet's new city break route
In April, the carrier started flying non-stop from Luton to Tbilisi, capital of Georgia, which is located at the crossroads where Europe meets Asia