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In depth

Agents confident of Sunshine Saturday sales boost but warn peaks 'aren't what they used to be'
Shifting consumer habits have lessened January's hold on agents, with bookings expected to pick up in the latter half of the month
JF Travel steps in to secure future of fellow Northern Irish independent
JF Travel's managing director Jonny Fielding told TTG he had been in talks with Northcoast Travel since September to ensure the agency continues to thrive on the high street
How Rick Stein is going to entice your clients to Australia
A new travelogue, Rick Stein's Australia, is airing on BBC One in January, and it focuses on Sydney and New South Wales
PR chief opens London travel agency with novel sales approach
Every book at Travellers’ Tales has been hand-picked so it can be matched to an itinerary
'I saw the best and worst of Sri Lanka, and it's changed how I sell it'
After experiencing overcrowding during an elephant safari, Travel Counsellor Caroline Joyner is now committed to recommending positive impact tourism operators in the destination
'Joy of travel' ensures agents withstand broader downturn in consumer spending in 2025
Consumer spending on 'experiences that bring them joy' ensured travel agents were insulated from the first downturn in consumer card spending for two years
Cruise ship stuck on reef after running aground off coast of Papua New Guinea
The vessel suffered a 'grounding incident' off the eastern coast of Papua New Guinea around 30 kilometres from the city of Lae
Returning agent uses TikTok to land biggest bookings of her career
Shortly after returning to the industry in August, Staffordshire-based homeworker Lisa Phillips decided to set up a TikTok account – and she hasn't looked back since
Azamara allocates extra $1 million to pay commissions in 2026 after flurry of new agent registrations
Azamara, which operates four ocean-going vessels, has enjoyed several record-breaking sales days over Cyber Monday and the week of Black Friday
A new wellness sell for agents: Royal Mansour Tamuda Bay’s Medi-Spa
Morocco’s Royal Mansour Tamuda Bay proves to be the perfect place to sample a new longevity retreat, unlocking the keys to living an enjoyable, healthier life whilst still being immersed in nature 
Craig Travel's third branch off to 'mind-blowing' start, boss says
The agency secured funding from Jet2holidays' Scale Up Your Street initiative to open the new branch, which complements its shops in Workington and Cockermouth
Agent signs up for 1,000km all-women charity rickshaw rally across India
Not Just Travel consultant Jo O'Connell, who will complete the challenge with her sister Lisa, told TTG that when the email seeking entrants popped into her inbox, she didn't think twice
Five 'long view' trends shaping ultra-luxury travel for 2026
Demographic shifts, scientific innovation and cultural transformation are reshaping how, and for whom, the luxury sector designs experiences
Could this country be the next Costa Rica?
Fresh from a visit to Honduras, Helen Bateman from Firecrest Travel is convinced the destination is an underrated gem that needs to be explored before mass tourism takes hold
'Some cruise lines are too reliant on promotions at this time of year'
Azamara's former UK and Ireland managing director Richard Twynam shares his views on cruise's 'promo dependency' problem ahead of wave season officially kicking off
Top five major travel brands likely to attract M&A activity next year revealed
BDO's prediction follows busiest year for travel M&A activity since 2018 but comes with a warning that the bar to get deals completed 'is higher than ever'
Operator credits targeted campaign for 45% growth in £60,000+ bookings
The next phase of Carrier’s Limitless is aimed at agents with clients who have a £60,000+ budget
Agency takes over town hall to celebrate fifth anniversary with more than 300 client and supplier guests
Travel agent Hannah Porter said she wanted the five-year anniversary of her business to be a celebration to remember
Top five things your clients need to try at Disney Adventure World this spring
Opening in March 2026, Disneyland Paris’ theme park expansion promises guests even more immersive experiences inspired by their favourite childhood films
'Quotes aren't just a quick price check': Why I posted about being ghosted on my business social media
Travel agent Annika Nickson poured herself into a tailor-made itinerary. However, when the client went quiet, she called it out on social media. She tells TTG why
Six key cruise talking points every agent needs to be aware of heading into 2026
What made cruise tick over the past 12 months? And what should agents be bearing in mind going into 2026? Six key talking points caught TTG's eye at this week's Clia Forum
How a Christmas elf can help travel agents net a 'cheeky extra booking or two'
How agents are using elf trails, festive coach trips and Christmas charity collections to give something back to their community and boost their local profile
Agent brings coffee shop-come-travel agency back from the brink
Pebbles Travel founder Martine MacDonald and her husband Andy have turned a struggling travel agency-coffee shop combo into a local favourite – here's how they did it
Dame Irene Hays raises 'possibility' of Hays Travel acquiring another OTA next year
In late July 2025, Hays Travel bought Victoria Travel Group to spearhead its expansion into the online cruise selling market