The ultra-luxury cruise line is extending its agent-first philosophy to Destination Experiences, its portfolio of shore excursions, giving travel advisors a new revenue stream on every element of the booking, in what is believed to be an industry first for the ultra-luxury cruise sector.
Speaking onboard the just-launched Explora III, Justin Poulsen, the line's Head of Itinerary Planning and Destination Experiences, said it was in recognition of the hard work agents already do when working with their clients on cruise bookings.
