Interview

'It took me seconds to say yes!': Lynsey Jones on her 'shock' redundancy and new start with Ambassador

Balkan Holidays’ head of sales’s professional world came crashing down in April 2025 when she was made redundant but she is now back doing what she loves the most – helping agents sell more holidays

Turkey Tourism: 'Agents' knowledge of the range of options Turkey offers is crucial to us'

Turkey’s efforts to extend the summer season and shift the spotlight onto lesser-known destinations is bearing fruit, and agents stand to benefit, Turkey’s tourism lead tells TTG’s Gary Noakes

'We can move forward': Baldwins Travel's Tricia Lester joins Ashdown Travel along with nine colleagues

Surrey agency Ashdown Travel approached Lester on LinkedIn ’a couple of months ago’ before revealing plans to add two branches and recruit more staff

Halstead Travel owner's video interviews see her win funding for first retail shop

Arline Sloan will launch Halstead Travel on the high street in September for the first time, eight years after setting up the homeworking brand

‘Let independents decide their suppliers,’ urges agency with 100% commission promise

A new host agency, Independents – Powered by Azure, has criticised restrictive contracts that limit the potential of advisors’ earnings.

Quark 'in conversation' with shipyards and operators as search for new ships gathers pace

The three-ship expedition line insists any vessel that joins the fleet will carry fewer than 200 passengers

Natasha Marson: 'We're quirky, there's a bit of sass in there – that resonates well with the trade'

EasyJet holidays’ head of trade distribution talks TTG’s James Chapple through her mission to engage the trade with sassy activity, produce better tools for agents and forge ever-stronger ties with homeworkers, as well as the memories she still draws on for inspiration

Fora Travel: the new $1 billion travel agency everyone is talking about

With thousands of members across 92 countries already, Fora Travel is interested in the UK market too.

Luxury agent launches ‘transformational’ service for clients after ‘lowest’ point

Having overcome a number of challenges in her own life, Travl.Love founder Nadine Brady now wants to help others reach their personal and professional potential.

Quark plans to invest more into 'pivotal' UK market as need to educate agents intensifies

The polar-only line promises to ’stick to what we’re good at’ and not diversify its product range by offering sailings in the Med or Galapagos

Oceania Cruises 'simplifies' pricing structure in bid to 'double' UK trade sales

Speaking on the line’s new Allura ship, sales bosses Nathan Hickman and Louise Craddock laid out exactly how the brand plans to sell more cruises through the UK travel trade

Agents invited to join new online community aiming to demystify AI tools

AI Hive will aim to ’cut through the noise’ and share knowledge and best practice

Indus Experiences rewards agents with extra commission to mark 30th anniversary

Celebrating a 30th anniversary is a big deal, but it doesn’t always have to involve having a party.

So instead of holding a birthday bash, family-owned operator Indus Experiences decided a better way to mark the milestone would be to reward agents with enhanced commission to thank them for their support over the past 30 years.

HX's sales chief shares vision to retain claim to being 'UK's top expedition cruise line'

Line’s vice-president and managing director, Europe and global sales enablement tells Harry Kemble how the expedition line’s protracted separation from Hurtigruten Group has finally left it in charge of its own destiny

Luxury agency reveals ‘off the charts’ response after client appreciation event

Elite Travel Boutique is already reaping the benefits of hosting an exclusive lunch for its top customers

High-end homestay brand launches time-saving tool for luxury travel advisors

Onefinestay will give the 30,000 advisors it works with around the world exclusive access to its new booking portal.

Specialist line's sales chief: 'Expedition cruise market is at its limit'

The one-ship expedition line often calls into the UK as it repositions its Sea Spirit vessel from Antarctica to Arctic, which gives agents a chance to explore onboard

Agent reveals enquiries jumped after celebrity client's surprise announcement

Rebecca Murphy, founder of Travelista, has seen a surge in interest since organising a luxury holiday for Coleen Nolan.

Bereaved agent calls on industry to back bootleg alcohol petition

A travel agent whose 28-year-old daughter died from methanol poisoning while travelling in Laos is backing a petition for the dangers of methanol poisoning to be covered in the school curriculum – and hopes others in the industry will follow suit

Luxury operator reveals agents’ ‘trickiest’ concierge request as demand for VIP service grows

Carrier has expanded its concierge team following a 37% increase in monthly enquiries for the elite service compared to last year.

'Good' number of Crystal customers migrating across from other cruise lines, says new trade chief

Luke Smith, Carnival Cruise Line’s former international and UK sales director, revealed the booking trend during one of his first trade press interviews as Crystal’s sales vice-president, UK and EMEA

Agency launches guide to warn clients after concerns over travel scams

Designer Travel has launched a lengthy manual for customers on travel security after falling victim to a fraudulent enquiry.

Thorne Travel hopes to shed ‘homeworking’ tag with new venture

The Scottish agency with three branches hopes to attract agents to its Lifestyle Travel Expert programme

Viva Cruises boss hails 'brilliant' river sector despite potential 'challenges' ahead

The river line’s chief executive Andrea Kruse said the sector now has a bigger profile following sustained industry-wide investment over the last decade