Skip to main content

'No advertising, no social media': Tickets Travel celebrates 45 years on the high street

Interview
Dea Jusufi
16 July 2026

Surviving on the high street for 45 years is no mean feat – so what's the secret to Tickets Travel's longevity? Owner and Director Diane Coleman talks TTG's Dea Jusufi through hers and the agency's storied journey to date.

Tickets Travel team outside shopfront
Tickets Travel

The Kent-based indepedent celebrated its milestone anniversary last month by inviting clients to a garden party in a neighbouring bakery

Wars, recessions, volcanic ash clouds and a pandemic – Tickets Travel has survived everything that's been thrown its way over the past 45 years, and some.

So what's the secret formula that's kept this venerable business trading on the high street in quaint Bexley Village all these years? "Good service can't be replicated," says Owner and Director Diane Coleman. "And you definitely don't get that with AI."