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Agent shares five rules for booking an accessible luxury trip

Accessibility
Emma Dooney
4 May 2026

Jasmine West says agents should never assume a hotel is suitable for clients with disabilities just because it’s five-star.

White woman with black curly hair smiling

Jasmine West of World Accessible Holidays says agents should never assume every luxury hotel is accessible

A travel advisor has shared the essential questions every agent should ask when booking a luxury holiday for a client with a disability.

Jasmine West of World Accessible Holidays specialises in planning trips for people with mobility and/or intellectual impairments, using her own experience of living with spinal muscular atrophy (SMA) to create seamless journeys.

Having visited more than 10 countries and 20 hotels, the Somerset native knows all too well the challenges that come with travelling with a disability. 

From wheelchairs being damaged to limited accessible rooms, the barriers that face the community are vast.