Interview

'Events, shocks and geopolitics – there's a new "ESG" out there, and no one's ready for it'

BA's St Louis launch: 'This route removes a major barrier for UK travellers to the US'

Ethical hacker Rob Shapland: 'Firms are over-reliant on e-learning for cybersecurity – we all know we pay very little attention to it'

Club Med to shake off ‘mainstream’ image ahead of UK agents push

Riviera's Matt Luscombe: 'We're number one, but we must keep innovating to stay ahead'

Flavio Zappacosta: 'Italy is doing its best to fix its EES delays'

Travel Counsellor books £15,000 cruise for client with disability – and then disaster strikes

Tui's Peter Ulwahn: 'Experiential travel is not "having a moment" – it is finally where it deserves to be'

Travel Counsellor invited to client’s wedding after saving dream trip with ‘two words’

Hurtigruten: 'There's one thing travel agents always ask us'

Cunard president tells agents how to sell 'first-of-its-kind moment' in line's history

GoCruise & Travel chief urges rival homeworking agencies to address 'unfair' commission and customer data policies

Railbookers' Frank Marini: 'I don't see a peak for rail travel – if the train goes there, so do we'

New history-themed outdoor attraction, Kynren – the Storied Lands, wants agents involved

Julia Lo Bue-Said: 'A change of prime minister is the last thing anyone needs right now'

Inside the luxury network turning concierge clients into high-value travel customers

Barrhead's Jacqueline Dobson: 'When travel is in the spotlight, trust and clear communication is more important than ever'

Orient Express Corinthian to welcome agents onboard after ‘surprising’ booking trends

Spain’s UK tourism chief Manuel Butler: 'This fuel crisis is insanity'

'We were doing things other agencies hadn't thought about!': Lancing Travel celebrates 60 years of family enterprise

'People read 100 reviews and still ask us what we think': Downe Travel celebrates 35 years on the high street

Swan Hellenic 'determined' to expand team further if market demand continues

Sani/Ikos names Isabel Darbyshire as new north of England sales manager in latest move to support agents

'There's a huge gap': New agency AllWays Travel earns award nod after just six months for accessibility focus