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Interview

Richard E Grant shares his travel tales and thoughts on The Celebrity Traitors
WTM London came to a spirited conclusion yesterday, with a keynote event featuring Richard E Grant in conversation with Sir Chris Bryant MP – here's what the actor opened up about
'We're giving agents the support they deserve': Michelle Halsey leads wave of agency sales hires amid Explore trade boom
Explore has recruited Titan Travel’s Halsey as its first senior business development manager as it seeks to continue converting a period of rapid growth in trade sales
Agents urged to 'source properties for every need' as all-inclusive demand rises
High-net-worth clients are increasingly booking all-inclusive luxury travel, according to the latest research by Virtuoso
Travel Counsellor’s advice to newcomers after reaching nearly £1 million in first 12 months
Di Rhodes has shared her top three tips for building a successful franchise after joining the homeworking agency last year
Ultra-luxury Antarctica operator talks fam trip plans after UK investment
White Desert is on a mission to develop its relationship with the trade in the UK and Europe
Carrier to launch ‘endorsement programme’ for agents as ‘badge’ of expertise
The luxury tour operator believes the certification will resonate with both agents and clients
The end of GDS training? Agent launches AI tool that can book holidays ‘in seconds’
Neil Robinson, former managing director at Colletts Travel, believes GDS Genie will be game-changing for travel agents.
EasyJet holidays boss: ‘We want to redefine what luxury travel means’
Travel agents have shared their reactions to easyJet Holiday's new Luxury Collection
Luxury safari specialist Revells Travel ‘on the lookout’ for more shops after opening second store
The luxury travel agency has hinted at opening a third high street store following the opening of its Cranbrook branch
G Adventures to make luxury debut: ‘This doesn’t exist on the market’
The adventure touring operator is set to launch a new luxury collection, marking its official entry into the high-end space
Top luxury agency urges advisors to expand contacts 'beyond DMCs'
Luxury agents need a broad network to satisfy today’s high-net-worth clients, says Ellidore travel director Ed Farrelly
'We're very well placed': Hurtigruten's Iain Powell explains how specialist can help agents capitalise on demand surge for Norway
Powell says Hurtigruten's recent success can be attributed to rising demand for Norway and agents' improved understanding of the line
Winged Boots opens first retail store: ‘The high street is making a comeback’
The luxury travel agency made its bricks-and-mortar debut in Essex last week
New WTM London chief vows not to change ‘treasured’ show

Chris Carter-Chapman has spent 15 years in the events industry, enough to know that if an event isn’t broken, it doesn’t need fixing.

Speaking four months into his new job of WTM London event director, he is clear about his approach: “There’s a tendency when you come into a new event to radically try and change it; I’ve worked on previous events where there was a case for doing that.

“For WTM, that’s just not needed. It’s successful because of its evolution, so for me it’s about how can I add value to an already highly successful and treasured show.”

'It doesn't happen overnight': Six InteleTravel agents share their journey to becoming business owners
TTG spoke to six InteleTravel agents to find out how they have developed as business owners since choosing the homeworking giant to kickstart their travel careers.
'It's a great growth opportunity for us': Tui ready to put more resource behind supporting third-party agents
MD Neil Swanson tells TTG more face-to-face support for agents likely in time for peaks as trade nears 10% of Tui's sales in the UK and Ireland
'We want Intrepid Travel to be a household name – agents will play a big part in that'
Jo Reeve, Intrepid Travel general manager UK and Ireland, talks James Chapple through the opportunities for agents to grow in partnership with the brand
InteleTravel to up focus on luxury market: ‘In times of economic stress, the middle and lower end of the market sees the damage’
InteleTravel's James Ferrara and Tricia Handley-Hughes tell TTG why agents are more commonly turning to travel full-time and what's on the radar in 2026
Travel Sisterhood agents reveal their top supplier frustrations
The all-women travel network is keen to start an open dialogue with luxury suppliers following a recent productive discussion with a leading hotel chain
UK and Ireland's new top agent shares the secrets to her success, including a £45 marketing hack worth £100,000
Designer Travel's Emma Parry-Thorpe was named Home-based Agent of the Year and UK and Ireland Agent of the Year at the Travel Industry Awards
'A lot of our clients cry when they cut the ribbon on their tourism businesses'
Saint Lucia blazed a trail by launching the Caribbean's first community tourism agency, and now locals and tourists are reaping the benefits
‘They don’t want flowery language’ – Leading Hotels to launch new tool for agents as client needs shift
The global consortium is working closely with the trade to develop a resource that provides the insider information today’s luxury advisors need
London agency to expand team after opening new appointment-only office
Travel Gallery is looking to hire two more travel planners as it celebrates the opening of its new Kensington office
I joined my best friend at a ‘flexible’ homeworking agency – without losing my independence
Moreno Intranova says he has more freedom since joining best friend Claire Thorley at Elegant Resorts