A Travel Counsellor who saved a Florida trip for two wheelchair users says turning down the enquiry would have been “the ultimate discrimination".
Jess Masters, a Bristol-based advisor, dropped everything after receiving a forwarded email from Orlando Insider regarding a client who was struggling to secure transfers for a Disney World holiday.
Alex Vasquez, founder of The Wheels Blog, had already bought the flights for himself and his fiancé, Lee, having assumed they would later be able to sort ground transport.
Having always been huge fans of all things Disney, the holiday was meant to be a celebration for the engaged couple – but disaster quickly struck.
