Congratulations to our winners!
A huge well done to the individuals and suppliers crowned at The Travel Industry Awards 2025!
THE BIG ONES
UK & Ireland Travel Agent of the Year
Sponsored by Domes Resorts
WINNER: Emma Parry-Thorpe, Designer Travel
UK & Ireland Travel Company of the Year
Sponsored by Avis
WINNER: Gold Medal
INDIVIDUAL FAIRER TRAVEL CATEGORIES
The John Hays Entrepreneur Award
WINNERS: Martin Johnson and Jess Dennison, directors and co-founders, Latin Routes
The Diversity Trailblazer Award
Sponsored by The Travel Network Group
WINNER: Alessandra LoTufo Alonso, founder, Women in Travel CIC
Travel Legend Award
Sponsored by Wendy Wu Tours
WINNER: Dame Irene Hays, owner and chair, Hays Travel
AGENT-JUDGED SUPPLIER CATEGORIES
Agents' Choice – Large
Sponsored by WTM London
WINNER: Gold Medal
Agents' Choice – Small
Sponsored by Black Book
WINNER: Wendy Wu Tours
Ocean Cruise Line of the Year
Sponsored by Blacklane
WINNER: Celebrity Cruises
River Cruise Line of the Year
Sponsored by Intrepid
WINNER: AmaWaterways
Expedition Cruise Line of the Year
Sponsored by Inghams
WINNER: HX Hurtigruten Expeditions
Holiday Essentials Provider of the Year
Sponsored by Newmarket Holidays
WINNER: Holiday Extras
Hotel & Resort Operator of the Year
Sponsored by Riviera Travel
WINNER: Ikos Resorts
Highly commended: Hyatt's Inclusive Collection
Touring & Adventure Operator of the Year
Sponsored by The Moroccan National Tourist Office
WINNER: Intrepid Travel
Highly commended: Wendy Wu Tours
Tour Operator of the Year – Small
Sponsored by HX Hurtigruten Expeditions
WINNER: If Only
Tour Operator of the Year – Large
Sponsored by Hurtigruten
WINNER: Jet2holidays
Highly commended: Gold Medal
EXPERT-JUDGED SUPPLIER CATEGORIES
Airline of the Year
Sponsored by Mail Metro Media
WINNER: Singapore Airlines
UK & Ireland Airport of the Year
Sponsored by Tui
WINNER: London Gatwick Airport
Family Holidays Provider of the Year
Sponsored by Birmingham Airport
WINNER: Tui
Industry Marketing Campaign of the Year
Sponsored by Kemosabe
WINNER: P&O Cruises, 'Holiday Like Never Before'
Technology Innovation of the Year
Sponsored by Royal Caribbean International
WINNER: Apexx Global, 'ATOMIC'
Highly commended: SystemsX, 'Sense'
Tourist Board of the Year
Sponsored by Travelzoo
WINNER: Visit Malta
TRAVEL AGENT CATEGORIES
Cruise Expert the Year
Sponsored by Celebrity Cruises
WINNER: Gillian Williams, Travel Village Group
Touring & Adventure Expert the Year
Sponsored by AE Expeditions
WINNER: Ashley Phillips, Travel Chaps
High Street Travel Agent of the Year
Sponsored by Wavemaker Hospitality
WINNER: Nicole McKittrick, Oasis Travel
Home-based Travel Agent of the Year
Sponsored by Virgin Voyages
WINNER: Emma Parry-Thorpe, Designer Travel
Manager of the Year
Sponsored by MSC Cruises
WINNER: Luke Nicol, Hays Travel
New Travel Agent of the Year
Sponsored by Azamara Cruises
WINNER: Anne Moseley, Not Just Travel
Apprentice of the Year
Sponsored by Contiki
WINNER: Alex Campbell, Barrhead Travel
Highly commended: Milo Langton, Panache Cruises
Smarter, Better, Fairer Travel Agent of the Year
Sponsored by Jules Verne
WINNER: Jenna Betts, Tui
FAIRER TRAVEL CATEGORIES
Accessible Holidays Provider of the Year
Sponsored by Turespana
WINNER: Tui
Best Place to Work in Travel
Sponsored by Mangia's
WINNER: Intrepid Travel
The Positive Impact Award
Sponsored by easyJet holidays
WINNER: Hurtigruten