Travelport to deploy Trip Assist across three continents

The agreement will provide UK-based Omega Travel Limited, United Arab Emirates-based Cozmo Travel and Pegasus Travel Management in Singapore, a branded mobile solution that enables them to support, engage and connect with their clients at multiple stages of the journey.

Features include itinerary management capabilities, travel assistance, real-time trip alerts and click-to-call agent support.

Niklas Andreen, senior vice president and managing director, global hospitality and digital at Travelport commented: “Mobile done right, allows agents to move from passive itinerary management to being a true proactive partner of the travellers throughout their journey. Travelport is proud to be working with such pioneering travel agencies as Omega Travel, Cozmo Travel and Pegasus Travel Management on redefining the role of the travel agency through mobile engagement.”

Mingliang Chen, chairman at Omega Travel, said: “We are delighted to pioneer this new mobile technology in Europe which will extend our engagement with today’s hyper-mobile travellers. We are confident that Travelport’s innovative mobile technology will bring our agency brand to life via mobile and help win new business.”